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Chapter 12<br />

Learn From Web Analytics<br />

Measuring Website Traffic<br />

The most common “barometer” that analytics provides is that it can measure<br />

how much daily, monthly or yearly traffic <strong>your</strong> website has. Many website<br />

owners tend <strong>to</strong> focus on this macroscopic metric <strong>to</strong> determine how well<br />

their site is performing. This can be a deceptive metric <strong>to</strong> focus on because<br />

it doesn’t necessarily tell you if <strong>your</strong> site is increasing revenue, average order<br />

size, or returning cus<strong>to</strong>mers – which tend <strong>to</strong> be more important metrics <strong>to</strong><br />

watch when running an ecommerce business.<br />

You can easily build more website traffic simply by paying for Google<br />

AdWords traffic and send it <strong>to</strong> <strong>your</strong> home page, or by posting lots of<br />

engaging blog posts. This doesn’t necessarily mean it will translate in<strong>to</strong> <strong>sale</strong>s.<br />

The beauty of good website analytics is that it can clue you in<strong>to</strong> what does<br />

and does not work in terms of growing <strong>your</strong> online business.<br />

Basic Analytics and Web Stat Software<br />

Almost all websites will come with a default “website statistic” software<br />

package that is already installed. Usually you can access these statistics<br />

through <strong>your</strong> website control panel. The two most common web statistics<br />

packages are Webalizer and AWStats.<br />

Both of these web statistic packages are pretty bare bones. They will tell<br />

you the number of visits and what the <strong>to</strong>p entry pages are. They also go<br />

in<strong>to</strong> some basic geographic demographics and what websites are <strong>your</strong> <strong>to</strong>p<br />

referring sources.<br />

The one major advantage of both Webalizer and AWStats is that is reads<br />

<strong>your</strong> website’s log file - so it counts every visit. Other analytics packages use<br />

a JavaScript snippet that you place on <strong>your</strong> webpages <strong>to</strong> detect traffic. These<br />

programs only detect traffic of visi<strong>to</strong>rs that have JavaScript enabled – which<br />

is approximately 95% of the internet browsing population.<br />

Google Analytics is the most popular free JavaScript based web analytics<br />

solutions. It provides a lot more depth and clarity as <strong>to</strong> what visi<strong>to</strong>rs are<br />

doing on <strong>your</strong> website. It can detect:<br />

• What city <strong>your</strong> visi<strong>to</strong>rs are from.<br />

• Virtually unlimited amount of entry pages and exit pages.<br />

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