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Blended Learning in English Language Teaching: Course Design and Implementation

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Secondly, through the work of the OCT, who will adopt an appropriate tone when<br />

communicat<strong>in</strong>g with tra<strong>in</strong>ees onl<strong>in</strong>e <strong>and</strong> who will foster the use of the site as a ‘warm’<br />

onl<strong>in</strong>e community. The OCT on the pilot refers to the possibility of encourag<strong>in</strong>g<br />

tra<strong>in</strong>ees by click<strong>in</strong>g on ‘smileys’ <strong>in</strong> the Liveroom as useful but not particularly<br />

spontaneous. A more effective approach to build<strong>in</strong>g rapport developed naturally:<br />

‘the ma<strong>in</strong> way you can do it is what you write <strong>in</strong> the discussion forums <strong>and</strong> what<br />

you write <strong>in</strong> the emails, so the written style you need to use, I th<strong>in</strong>k, has to be really<br />

enthusiastic, very warm <strong>and</strong> very friendly … when you have discussion forums, when<br />

you weave together everyone’s op<strong>in</strong>ions at the end, you can make clear, positive<br />

references to what different people have contributed <strong>and</strong> I th<strong>in</strong>k that also helps<br />

to develop a sort of sense of an onl<strong>in</strong>e community’ (Cambridge ESOL Teach<strong>in</strong>g<br />

Qualifications, 2012b). One of the course participants <strong>in</strong>terviewed supports this<br />

po<strong>in</strong>t, comment<strong>in</strong>g that ‘the onl<strong>in</strong>e tutor always responded to emails quickly <strong>and</strong><br />

the technical support has been amaz<strong>in</strong>g’ (ibid). Furthermore, Klímová, writ<strong>in</strong>g on<br />

the distance learn<strong>in</strong>g element of blended learn<strong>in</strong>g, asserts that it ‘can offer more<br />

<strong>in</strong>formation to students, better <strong>and</strong> faster feedback <strong>and</strong> richer communication<br />

between a tutor <strong>and</strong> a student.’ (2008: 58).<br />

The development of the onl<strong>in</strong>e materials presented an opportunity to re-th<strong>in</strong>k the nature<br />

<strong>and</strong> content of face-to-face <strong>in</strong>put sessions <strong>and</strong> design materials that would not just try<br />

to replicate the face-to-face <strong>in</strong>put sessions, but <strong>in</strong> key areas improve upon them by:<br />

■■ weav<strong>in</strong>g throughout all the materials the voice of the language learner <strong>and</strong> tra<strong>in</strong>er<br />

– through video, audio, image <strong>and</strong> text<br />

■■ allow<strong>in</strong>g tra<strong>in</strong>ees to work through key methodological areas at their own pace<br />

■■ allow<strong>in</strong>g tra<strong>in</strong>ees to return to work through units <strong>in</strong> a l<strong>in</strong>ear fashion but also<br />

jump ahead <strong>and</strong> go back to materials when needed<br />

■■ provid<strong>in</strong>g a permanent resource tra<strong>in</strong>ees could use long after the course<br />

had f<strong>in</strong>ished1 ■■ encourag<strong>in</strong>g active <strong>and</strong> reflective learn<strong>in</strong>g through materials that ask<br />

tra<strong>in</strong>ees to process <strong>in</strong>formation, test their underst<strong>and</strong><strong>in</strong>g through activities<br />

<strong>and</strong> receive feedback<br />

■■ mak<strong>in</strong>g full use of multimedia (audio <strong>and</strong> video) to provide lots of exposure to<br />

the views <strong>and</strong> practices of a wide range of experienced teach<strong>in</strong>g professionals,<br />

<strong>in</strong> a range of contexts<br />

■■ foster<strong>in</strong>g a socio-constructivist approach to learn<strong>in</strong>g through <strong>in</strong>tegrated<br />

collaborative activities.<br />

Teach<strong>in</strong>g practice<br />

Teach<strong>in</strong>g practice is one of the cornerstones of CELTA assessment <strong>and</strong> c<strong>and</strong>idates<br />

rely on the centre to provide classes to teach. Therefore c<strong>and</strong>idates are obliged<br />

to come <strong>in</strong>to the centre to teach, be assessed by the TP tutor(s) <strong>and</strong> receive<br />

feedback. As with face-to-face courses, before this assessment beg<strong>in</strong>s, they have<br />

the opportunity <strong>in</strong> unobserved lessons to familiarise themselves with the classroom<br />

1 Tra<strong>in</strong>ees are given access to the materials <strong>and</strong> all discussion forums for one year after the course has f<strong>in</strong>ished.<br />

The Cambridge CELTA course onl<strong>in</strong>e | 119

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