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Blended Learning in English Language Teaching: Course Design and Implementation

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of telecoms eng<strong>in</strong>eers, but it was what they voted for! However, it was through<br />

constant evaluation of these moves, <strong>and</strong> discussions with all stakeholders, tra<strong>in</strong>ers,<br />

managers, participants, <strong>and</strong> the client that we were able to <strong>in</strong>novate <strong>in</strong> a way that was<br />

‘safe’, managed <strong>and</strong> palatable.<br />

In summary, our context was key, <strong>and</strong> the stakeholders led the th<strong>in</strong>k<strong>in</strong>g. The technology<br />

came only <strong>in</strong> response to client needs, explor<strong>in</strong>g features <strong>in</strong> our context, while at the<br />

same time work<strong>in</strong>g with<strong>in</strong> tra<strong>in</strong>ers’ sense of plausibility. Prabhu (1990) says that the<br />

best method is one that meets a teacher’s ‘sense of plausibility’. The teachers who<br />

worked on this project were the ones who were most able to grasp this use of IT,<br />

<strong>and</strong> could see how this could support language learn<strong>in</strong>g. We set off with a general<br />

language-learn<strong>in</strong>g pedagogy <strong>in</strong> m<strong>in</strong>d, <strong>and</strong> learned as we went.<br />

Practical considerations <strong>and</strong> recommendations<br />

■■ Operate with<strong>in</strong> teachers’ sense of plausibility.<br />

■■ Seek support from colleagues, managers, <strong>and</strong> other available networks.<br />

■■ Be open to questions about the proposed course’s learn<strong>in</strong>g outcomes.<br />

■■ Be open about the bus<strong>in</strong>ess model.<br />

■■ Seek to learn from try<strong>in</strong>g to formulate answers to challenges.<br />

■■ Place learn<strong>in</strong>g <strong>and</strong> context first, technology second.<br />

■■ Create opportunities for learn<strong>in</strong>g.<br />

■■ Carry out an IT audit to see if your proposed tools will run on your <strong>and</strong> your<br />

client’s system.<br />

■■ Use tools <strong>in</strong> a way that create affordances for dialogue rather than just monodirectional<br />

<strong>in</strong>struction.<br />

■■ Put tools <strong>in</strong> student h<strong>and</strong>s as often as possible.<br />

■■ Consider how the course will evolve <strong>and</strong> change as well as how improvements will<br />

be decided on.<br />

We responded <strong>in</strong> a transparent way to feedback at the end of each course <strong>and</strong> to<br />

<strong>in</strong>put on needs at the beg<strong>in</strong>n<strong>in</strong>g of each course. At the same time we had to deal with<br />

disappo<strong>in</strong>tment when certa<strong>in</strong> <strong>in</strong>terventions were not to the st<strong>and</strong>ard we hoped for, or<br />

did not reap the desired responses from participants. Each course built on the last,<br />

each time hop<strong>in</strong>g to garner more positive feedback <strong>and</strong> better learn<strong>in</strong>g. This project<br />

shows how a course can develop with a partner over a longer period.<br />

F<strong>in</strong>al word<br />

More than any course I have worked on, or designed, these CBECs afforded high<br />

levels of challenge <strong>and</strong> variety to me as an experienced <strong>and</strong> grow<strong>in</strong>g, DELTA qualified<br />

teacher, <strong>and</strong> later bus<strong>in</strong>ess manager. These challenges, which came about as a result<br />

of contextual realities, led to my pursuit of deeper questions about teach<strong>in</strong>g <strong>and</strong><br />

learn<strong>in</strong>g onl<strong>in</strong>e that I pursued <strong>in</strong> an educational technology-focused MA. By adopt<strong>in</strong>g<br />

a learn<strong>in</strong>g m<strong>in</strong>dset, <strong>and</strong> by work<strong>in</strong>g closely with our partner, this experience became<br />

A longitud<strong>in</strong>al case study of the ‘blends’ | 161

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