Blended Learning in English Language Teaching: Course Design and Implementation
Blended Learning in English Language Teaching: Course Design and Implementation
Blended Learning in English Language Teaching: Course Design and Implementation
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■■ A one-week onl<strong>in</strong>e simulation (to form the basis of the f<strong>in</strong>al so-called ‘capstone’<br />
or end of course assignment).<br />
The course consists of six core modules: organisational management, human<br />
resource management, f<strong>in</strong>ancial management, market<strong>in</strong>g, customer service<br />
management <strong>and</strong> academic management, with optional modules, such as project<br />
management <strong>and</strong> manag<strong>in</strong>g change. The course is <strong>in</strong>tended to be closely tied to<br />
work experience <strong>and</strong> all assignments are directly based on workplace requirements,<br />
for example, the market<strong>in</strong>g module <strong>in</strong>volves prepar<strong>in</strong>g a market<strong>in</strong>g plan for a new<br />
service to be offered by the c<strong>and</strong>idate’s language teach<strong>in</strong>g organisation (LTO).<br />
Pedagogical resources<br />
In overall structure, the course <strong>in</strong>volves two different modes of presentation: face-toface<br />
<strong>and</strong> onl<strong>in</strong>e. The course package consists of a syllabus, <strong>and</strong> a ma<strong>in</strong> coursebook<br />
(White et al., 2008), which itself is closely based on both the structure of the course<br />
<strong>and</strong> experience of teach<strong>in</strong>g it. This book is supplemented by other publications<br />
cover<strong>in</strong>g the topics of the modules, as well as articles <strong>and</strong> materials downloadable<br />
from the virtual learn<strong>in</strong>g environment (VLE) or from recommended onl<strong>in</strong>e sources.<br />
Prior to the publication of this particular book, the ma<strong>in</strong> coursebook was White et<br />
al. (1991), supplemented by other more general management coursebooks, such as<br />
Robb<strong>in</strong>s <strong>and</strong> Judge (2012). However, these books played a slightly different role than<br />
the newer book, be<strong>in</strong>g more supplemental than central.<br />
The VLE is a critical component, be<strong>in</strong>g the ma<strong>in</strong> channel by which onl<strong>in</strong>e material<br />
is made available to participants, as well as be<strong>in</strong>g the vehicle through which<br />
communication is managed between tra<strong>in</strong>ers <strong>and</strong> participants, <strong>and</strong> among<br />
participants themselves. The choice of VLE is dependent on the delivery <strong>in</strong>stitution<br />
for most courses, though tra<strong>in</strong>ers are able to exercise <strong>in</strong>dividual preference for some<br />
courses. ICTE at the University of Queensl<strong>and</strong> uses Blackboard, while other IDLTMs<br />
these days typically use Moodle. Institutional provision <strong>and</strong> back-up are significant<br />
benefits, s<strong>in</strong>ce large organisations have the means to acquire, manage <strong>and</strong> support<br />
sophisticated IT provision. However, <strong>in</strong> such an <strong>in</strong>stitutional context, the IDLTM course<br />
will be just one of many <strong>and</strong> ultimately tra<strong>in</strong>ers <strong>and</strong> participants are dependent on<br />
the efficiency <strong>and</strong> goodwill of IT services.<br />
Manag<strong>in</strong>g the mix<br />
The face-to-face phase <strong>in</strong>volves <strong>in</strong>put <strong>in</strong> the form of presentations as well as activities<br />
<strong>and</strong> tasks <strong>in</strong>volv<strong>in</strong>g collaboration among participants. The activities <strong>in</strong> this phase<br />
provide participants with the opportunity to develop as a social group as they proceed<br />
through some of the stages <strong>in</strong>volved <strong>in</strong> team formation, <strong>and</strong> they establish norms<br />
of work<strong>in</strong>g together. Form<strong>in</strong>g a social group <strong>and</strong> becom<strong>in</strong>g a professional learn<strong>in</strong>g<br />
community is important <strong>in</strong> order to support the onl<strong>in</strong>e phase, when participants<br />
themselves act as sources of <strong>in</strong>formation <strong>and</strong> ideas <strong>and</strong> sharers of experience.<br />
Feedback such as the follow<strong>in</strong>g from participants confirms the value of the face-toface<br />
phase: ‘From the po<strong>in</strong>t of view of build<strong>in</strong>g up a class dynamic, <strong>in</strong>teraction at the<br />
“form<strong>in</strong>g” stage of our group’s development, gett<strong>in</strong>g to know each others’ ways of<br />
92 | <strong>Blended</strong> learn<strong>in</strong>g: The IDLTM experience