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Blended Learning in English Language Teaching: Course Design and Implementation

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the reader/listener as customer) <strong>and</strong> the ‘politeness’ of be<strong>in</strong>g concise/avoid<strong>in</strong>g<br />

redundancy. Both courses emphasised the importance of language as an organis<strong>in</strong>g<br />

<strong>and</strong> highlight<strong>in</strong>g tool, <strong>and</strong> developed language awareness of ways to describe how<br />

f<strong>in</strong>d<strong>in</strong>gs were obta<strong>in</strong>ed, classify<strong>in</strong>g <strong>and</strong> <strong>in</strong>tegrat<strong>in</strong>g visuals <strong>in</strong>to text or presentation.<br />

Technicalities <strong>and</strong> timetabl<strong>in</strong>g<br />

Both courses began with an <strong>in</strong>troduction to the blended learn<strong>in</strong>g approach <strong>and</strong> it<br />

was possible to run the face-to-face course over the two months that the participants<br />

were <strong>in</strong> country. Timel<strong>in</strong>es were more fluid for the onl<strong>in</strong>e element of the course. With<br />

a flexible approach to timetabl<strong>in</strong>g, the majority of tra<strong>in</strong>ees were able to attend seven<br />

three-hour face-to-face sessions on presentation skills. Sessions were occasionally<br />

repeated to accommodate everybody. As tra<strong>in</strong>ees were engaged <strong>in</strong> giv<strong>in</strong>g real-life<br />

brief<strong>in</strong>gs outside the classroom, it was possible to ma<strong>in</strong>ta<strong>in</strong> pace despite the sessions<br />

be<strong>in</strong>g widely spaced.<br />

Had I been develop<strong>in</strong>g the onl<strong>in</strong>e report writ<strong>in</strong>g course today, I would have made<br />

more use of virtual learn<strong>in</strong>g environment technology, Moodle <strong>in</strong> particular. At the<br />

time, not all of today’s technology was accessible <strong>and</strong> my own technical knowledge<br />

was quite limited. The solution was therefore simple. Thirty hours of materials (partly<br />

adapted from previous face-to-face courses, much of it <strong>in</strong>novated) were developed<br />

<strong>and</strong> issued to tra<strong>in</strong>ees <strong>in</strong> hard/soft copy form, with keys for self-access tasks <strong>and</strong><br />

commentaries on possible answers to more open-ended tasks (see Toml<strong>in</strong>son, 1998:<br />

322). Tra<strong>in</strong>ees undertook self-access tasks throughout each unit <strong>and</strong> completed an<br />

assignment at the end of each module (generally a report sub-section of 150 –200<br />

words) which they emailed to me. I guaranteed to provide feedback by email with<strong>in</strong><br />

three days. Tra<strong>in</strong>ees were also asked to complete a f<strong>in</strong>al assignment of around 400<br />

words, work<strong>in</strong>g to guidel<strong>in</strong>es but on a topic of their own choice, which I also received<br />

by email <strong>and</strong> which contributed to f<strong>in</strong>al assessment.<br />

By today’s st<strong>and</strong>ards, the system was rudimentary <strong>and</strong> there are of course a multitude<br />

of ways <strong>in</strong> which the course could be developed further. If we accept though that<br />

technical platforms are only a means to an end, I would argue that the relative<br />

simplicity of this no-frills approach is effective <strong>in</strong> situations where (for whatever reason:<br />

time, cost, or lack of technical skills) a full range of IT resources cannot be exploited.<br />

Lessons learned<br />

‘Did it work?’ is the fundamental question. Certa<strong>in</strong>ly, with<strong>in</strong> limited parameters,<br />

it seemed to be effective <strong>in</strong> meet<strong>in</strong>g tra<strong>in</strong>ees’ needs:<br />

a. All 40 tra<strong>in</strong>ees completed f<strong>in</strong>al assignments for the course which were assessed<br />

accord<strong>in</strong>g to a simple but usable set of criteria as rang<strong>in</strong>g from excellent to<br />

satisfactory.<br />

b. Tra<strong>in</strong>ee post-course evaluations were very positive (90 per cent rat<strong>in</strong>g the<br />

course as high quality) <strong>and</strong> contrasted with an element of <strong>in</strong>itial scepticism.<br />

Tra<strong>in</strong>ees consistently stated <strong>in</strong> end-of-course questionnaires that they had<br />

enjoyed the flexibility <strong>and</strong> asynchronicity of the course <strong>and</strong> could fit it around<br />

their busy lives <strong>and</strong> foreign service.<br />

150 | <strong>Blended</strong> learn<strong>in</strong>g for <strong>English</strong> for occupational purposes

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