The eG Installation Guide - eG Innovations

Installing and Configuring on Windows Environments
Note:
While specifying the host name/IP address of the manager, please take care of the following
aspects:
8. The eG Enterprise system provides users with the option to view and key in data in a language of
their choice. Different users connecting to the same manager can view data in different
languages. However, some languages such as Chinese, Japanese, and Korean, support a doublebyte
character set. To view data in the eG user interface in Chinese, Korean, or Japanese, the eG
manager should be explicitly configured to display and process double-byte characters. In such a
case, enable double-byte support for the eG manager by clicking the Yes button in Figure 3.60.
On the other hand, for handling the character sets of other languages (example: French, German,
Spanish, Portugese, etc.), the eG manager need not be double-byte enabled. At such times, click
the No button to disable double-byte support for the eG manager.
Note:
a. If the host name is provided when installing the manager, use this name (and not
the IP address) for accessing the user interface via the web browser.
b. If the host name is provided, make sure that forward and reverse lookups for this
name are enabled via the DNS service in the target environment.
Figure 3.60: Enabling double-byte support for the eG manager on Windows 2008
For a detailed discussion on how to enable double-byte support for eG Enterprise, refer to
Chapter 4 of this manual.
9. It is essential to ensure that a database server is available to host the eG database. The database
server used for the eG database can either reside on the eG manager itself or it could be hosted
on an external server. The installation process will attempt to connect to the database server and
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