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The eG Installation Guide - eG Innovations

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Installing and Configuring on Unix<br />

/opt/egurkha/bin/setup_cf.<br />

- Sybase Adaptive Servers: To configure a Sybase Adaptive server<br />

for monitoring,please have the Sybase server's<br />

administrator execute the script<br />

/opt/egurkha/bin/setup_sybase.sh<br />

<strong>The</strong> <strong>eG</strong> Agent has been configured successfully.<br />

Please use the commands /opt/egurkha/bin/start_agent and<br />

/opt/egurkha/bin/stop_agent to start and stop the agent.<br />

To provide feedback and report errors, please contact support@eginnovations.com<br />

2.11 Starting the <strong>eG</strong> Agent<br />

To start the agent, first, login as the <strong>eG</strong> user, and then, run the command /opt/egurkha/bin/start_agent.<br />

<strong>The</strong> following message would be displayed<br />

***************************************************************************<br />

Starting the <strong>eG</strong> agent. . .<br />

<strong>The</strong> <strong>eG</strong> agent 5.1 has been started...<br />

Please check the file: /opt/egurkha/agent/logs/error_log<br />

for any errors while executing the agent.<br />

***************************************************************************<br />

<strong>The</strong> following error message would appear if the agent fails to start<br />

**************************************************************************<br />

<strong>The</strong> <strong>eG</strong> agent failed to start ...<br />

This is probably because the <strong>eG</strong> manager's license does not permit this agent to<br />

communicate with it.<br />

Please check the file: /opt/egurkha/agent/logs/error_log for details.<br />

***************************************************************************<br />

An <strong>eG</strong> agent may fail to start if:<br />

Note:<br />

1. the <strong>eG</strong> manager cannot be contacted (or)<br />

2. there is a license mismatch<br />

<strong>The</strong> following processes will run when the agent starts:<br />

A Java process that executes EgMainAgent - this is the core agent process<br />

A script named <strong>eG</strong>AgentMon that periodically monitors the agent and restarts it if the<br />

agent ever fails<br />

<strong>The</strong>n, the <strong>eG</strong> administrative interface (described in the the <strong>eG</strong> User Manual) can be used to<br />

enable/disable authentication during manager/agent communication.<br />

In Linux, AIX, and HPUX systems, error and output logging for the <strong>eG</strong> agent can be triggered by<br />

editing the start_agent script in the /opt/egurkha/bin directory. <strong>The</strong> steps involved in this process are<br />

discussed hereunder:<br />

1. Open the start_agent file.<br />

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