The eG Installation Guide - eG Innovations

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Troubleshooting Figure 8.4: Lifting the ISAPI and CGI restrictions from the egurkha extension 8.2 Configuring the eG Manager I have the eG manager working. Now, I have shifted my database to another server. Can I reconfigure the manager to work with the new database? Information regarding the eG manager’s database connection is maintained in the file /manager/config/eg_db.ini. By editing this file, you can modify the database that the eG manager will use. How do I configure eG on a Linux default Apache? Linux includes a default apache server (actually a daemon) that starts running as soon as the server is booted up. This server listens on port 80. The server startup file is in /etc/rc.d/init.d/ and is called "httpd". The server configuration file is picked from the directory /etc/httpd/conf. To stop this server, use the command /etc/rc.d/init.d/httpd stop. 453
Troubleshooting To start this server, use the command /etc/rc.d/init.d/httpd start. The eG agent installation script expects the apache start up file to be called "apachectl". Moreover, this script expects the apachectl file to be in the apacheServerRoot/bin directory. To configure the default httpd to work with eG, follow the following steps: 1. Create the directory in /etc/httpd/bin 2. cd /etc/httpd/bin 3. ln -s /etc/rc.d/init.d/httpd apachectl 4. In -s /usr/sbin/httpd httpd 5. Run /opt/egurkha/bin/setup_webadapter 6. Provide /etc/httpd as the web server's root directory (admin of the web server is root) 7. mv /etc/rc.d/init.d/httpd /etc/rc.d/init.d/httpd.save 8. In -s/etc/httpd/bin/apachectl /etc/rc.d/init.d/httpd 9. Start the Apache server using the command /etc/httpd/bin/apachectl start How do I change the eG manager’s port? 1. Stop the eG manager. 2. Look for the script start_manager.bat in the \lib directory, and modify the port there, but do not run the script. 3. Next, proceed to change the egurkha web site’s port. To do so, first, go into the Windows Internet Service Manager (Start -> Programs -> Administrative Tools -> Internet Information Services (IIS) Manager). 4. In the Internet Information Services window that appears, right-click on the manager host and select Properties from the shortcut menu. 5. From the Master Properties list box therein, select the egurkha web site and then, click the Edit button alongside it to edit its properties. 6. Upon clicking, a WWW Service Master Properties dialog box will appear. The Web Site tab of the dialog box will open, by default. Change the TCP Port entry in that tab, so as to make the eG manager listen to the new port. 7. Similarly, you need to reconfigure all agents (manually) to talk to the manager using the new port. You can do this by editing the debugoff script (Windows) in the \lib directory, or start_agent script file (UNIX) in the same directory. 8. Search for port 7077 and replace it with your port number. Save the file and run the script file. Restart the agent and check if it is talking to the new port. 8.3 Configuring the eG Database My eG manager is using an Oracle backend. Lately, my manager is experiencing a lot of connection issues. When I checked the manager tomcat debug file, If found the following error message: “java.sql.SQLException: OALL8 is in an inconsistent state”. What is the reason for this error, and how do I resolve the connection issues that have surfaced as a result? 454
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The eG Installation Guide eG Enterp
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Table of Contents INTRODUCTION.....
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3.25 UNINSTALLING THE EG MANAGER...
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Introduction 1.1.3 Database Figure
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Introduction hosting the eG manager
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Installing and Configuring on Unix
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