The eG Installation Guide - eG Innovations

Configuring Double-byte Support for eG Enterprise
Configuring Double-byte Support for
eG Enterprise
eG Enterprise embeds the ability to store and display data in any language that the user wants. Each
user connecting to an eG manager can thus view data in a language that he/she prefers.
While eG Enterprise can support all European languages with minimal configuration, some additional
configurations need to be carried out to make sure that the suite supports Chinese, Korean, or
Japanese. This is because, unlike their peers, these three languages support a double-byte character set.
The steps below discuss these special configurations elaborately:
1. The first step towards ensuring that eG Enterprise handles Chinese, Korean, or Japanese
characters is to double-byte enable the eG manager. This can be performed during manager setup
itself. When the setup process prompts you enable/disable double-byte support, press y (in the
case of a Unix manager)) or click the OK button (in the case of a Windows manager) to enable
double-byte support.
2. Secondly, you need to configure the eG database to store and process double-byte characters. If
an MS SQL server is used as the eG backend, then no additional configuration is necessary to
enable double-byte support. However, if an Oracle database is used as the eG backend, then you
will have to explicitly change the NLS settings of the Oracle server, so that the database server is
able to store double-byte characters. For that, while creating an Oracle database instance, do the
following:
Click on the Character Sets tab
Select the Use Unicode (AL32UTF8) option
Select AL16UTF16 as the National Character Set
If a Database Configuration Assistant is used to configure the Oracle instance, then the aforesaid
parameters can be set as depicted by Figure 4.1 below.
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