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The eG Installation Guide - eG Innovations

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Configuring Double-byte Support for <strong>eG</strong> Enterprise<br />

Figure 4.1: Configuring the Oracle database instance to support double-byte<br />

3. Next, ensure that you add multi-language support to the browser host (i.e., the host from which<br />

you will be connecting to the <strong>eG</strong> manager), and the <strong>eG</strong> manager host.<br />

4. Next, the font and Unicode settings for your mail client should be configured, so that <strong>eG</strong> alerts<br />

received by the client display double-byte characters. For instance, to ensure that your Outlook<br />

Express client supports double-byte characters, do the following:<br />

First, open the Outlook Express client, and follow the menu sequence: Tools -> Options.<br />

Click on the Read tab page in the Option dialog box that opens, and then click on the Fonts<br />

button in the Read tab.<br />

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