The eG Installation Guide - eG Innovations

Installing and Configuring on Windows Environments
Figure 3.330: Creating a mailbox
f. Finally, view a summary of your specifications, and click the Finish button to quit setup (see
Figure 3.331).
Figure 3.331: Summary of the specifications
The eGurkhaAgent service should run using the account information of the user whose mailbox
has been configured for the XChgMailTest.
By default, the eGurkhaAgent service uses the LocalSystem account for execution. This
account however, may not permit an external agent to access the mailbox that has been
configured for the XChgMailTest. Hence, the eGurkhaAgent service should be made to run
using the login information of the user whose mailbox has been configured for the
XChgMailTest.
For example, assume that the administrator has decided to use the Windows 2000 user elvis’s
mail box for configuring the XChgMailTest. To login to a Windows 2000 server/client, elvis
uses the user name elvis and the password elvis. To ensure that the external agent gains
access to elvis’s mailbox for monitoring, the above-mentioned login information should be
390