The eG Installation Guide - eG Innovations
The eG Installation Guide - eG Innovations
The eG Installation Guide - eG Innovations
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
3.25 UNINSTALLING THE EG MANAGER.........................................................................................................................................................403<br />
3.26 UNINSTALLING AN EG AGENT................................................................................................................................................................404<br />
3.27 MANUALLY UNINSTALLING THE EG AGENT ..........................................................................................................................................408<br />
3.28 MANUALLY UNINSTALLING THE EG MANAGER ....................................................................................................................................414<br />
CONFIGURING DOUBLE-BYTE SUPPORT FOR EG ENTERPRISE ..........................................................................................................416<br />
BACKING UP AND RESTORING EG ENTERPRISE.......................................................................................................................................420<br />
5.1 BACKING UP AND RESTORING THE EG MANAGER ON UNIX ENVIRONMENTS (LINUX AND SOLARIS) ..................................................420<br />
5.2 BACKING UP AND RESTORING THE EG MANAGER ON WINDOWS ENVIRONMENTS...............................................................................421<br />
5.3 BACKING UP AND RESTORING THE EG DATABASE.................................................................................................................................422<br />
5.4 MANDATORY STEPS ................................................................................................................................................................................422<br />
CONFIGURING EG ENTERPRISE TO WORK IN NATED ENVIRONMENTS..........................................................................................423<br />
6.1 MANAGER BEHIND A NAT......................................................................................................................................................................423<br />
6.2 AGENT ON A PUBLIC IP...........................................................................................................................................................................424<br />
6.3 AGENT BEHIND A NAT ...........................................................................................................................................................................424<br />
6.4 MANAGING AGENTS IN MULTIPLE PRIVATE NETWORKS.......................................................................................................................425<br />
CONFIGURING THE EG MANAGER TO SEND SMS ALERTS....................................................................................................................427<br />
7.1 INTEGRATING THE EG MANAGER WITH NOWSMS LITE........................................................................................................................428<br />
7.1.1 Pre-requisites for Integrating <strong>eG</strong> Manager with NowSMS Lite ..............................................................................................428<br />
7.1.2 Verifying the Proper Setup of the NowSMS Lite Software.......................................................................................................429<br />
7.1.3 Configuring the <strong>eG</strong> Manager to Work with NowSMS Lite ......................................................................................................430<br />
7.2 INTEGRATING THE EG MANAGER WITH THE EG SMS MANAGER .........................................................................................................430<br />
7.2.1 Architecture of the <strong>eG</strong> SMS Manager ......................................................................................................................................430<br />
7.2.2 Installing the <strong>eG</strong> SMS manager................................................................................................................................................431<br />
7.2.3 Configuring the <strong>eG</strong> Manager to work with the <strong>eG</strong> SMS manager...........................................................................................434<br />
7.2.4 Starting the <strong>eG</strong> SMS Manager..................................................................................................................................................437<br />
7.2.5 Uninstalling the <strong>eG</strong> SMS Manager ..........................................................................................................................................438<br />
7.3 INTEGRATING THE EG MANAGER WITH AIR2WEB.................................................................................................................................440<br />
7.4 INTEGRATING THE EG MANAGER WITH PAGEGATE ..............................................................................................................................441<br />
7.4.1 Configuring the Pag<strong>eG</strong>ate Software to Transmit Alarms Sent by the <strong>eG</strong> Manager................................................................442<br />
TROUBLESHOOTING ...........................................................................................................................................................................................449<br />
8.1 INSTALLING THE EG MANAGER..............................................................................................................................................................449<br />
8.2 CONFIGURING THE EG MANAGER ..........................................................................................................................................................453<br />
8.3 CONFIGURING THE EG DATABASE..........................................................................................................................................................454<br />
8.4 STARTING THE EG MANAGER.................................................................................................................................................................455<br />
8.5 INSTALLING THE EG AGENT ...................................................................................................................................................................456<br />
8.6 CONFIGURING THE EG AGENT................................................................................................................................................................456<br />
8.7 STARTING THE EG AGENT ......................................................................................................................................................................456<br />
8.8 CONFIGURING DOUBLE-BYTE SUPPORT .................................................................................................................................................457<br />
CONCLUSIONS........................................................................................................................................................................................................459
Change language