The eG Installation Guide - eG Innovations

Installing and Configuring on Windows Environments
2. To uninstall the eG Agent, select Uninstall Agent from the options available under the eG Agent
menu. The screen depicted by Figure 3.353 will appear. Here, select the Remove option and click
the Next > button.
Figure 3.353: Uninstalling the eG agent
3. This process requires the confirmation of the user to remove the package and its related
components as in Figure 3.354. Click the OK button.
Figure 3.354: Uninstall process seeking the confirmation of the user to delete the eG agent
4. The eG manager and agent share some common files if they exist on the same machine. In this
case, when the user tries to uninstall the manager or the agent, the following message will
appear (see Figure 3.355) corresponding to the different files that are being shared. If the user
wants to proceed with the process of uninstalling the agent, he/she needs to select the “Don’t
display this message again” option to avoid repeated display of the same message corresponding
to the common files being shared. Then, click the Yes button.
405