The eG Installation Guide - eG Innovations

Installing and Configuring on Windows Environments
3.12 Configuring the eG Agent to Monitor Web Transactions
to Web Sites on an IIS Web Server Operating on
Windows 2000/2003
To enable the eG agent to monitor an IIS web server on Windows 2000/2003, follow the steps below:
First, make sure 'logging' is enabled on these platforms;
Next, make sure that the eG agent configuration is modified to support web transaction
monitoring.
The sub-sections that follow will discuss each of these steps elaborately.
3.12.1 Enabling Logging on the IIS Web Server
Logging triggers the creation of log files that track the URLs accessed on the IIS web server. The eG
Enterprise suite requires these log files for monitoring the transactions to the web sites hosted on the
IIS web server. In the absence of these log files, an eG agent will not be able to monitor web site
transactions for Microsoft IIS web servers. Therefore, in order to enable the eG Enterprise suite to
perform effective web transaction monitoring, logging must be enabled for the managed web sites.
3.12.1.1 Enabling Logging for Web Sites on Windows 2003
In the case of an IIS web server on Windows 2003, logging can be enabled using the procedure
discussed below:
1. Open the Internet Information Services (IIS) Manager on the IIS web server host using the menu
sequence Start -> Programs -> Administrative Tools -> Internet Information Services (IIS)
Manager. Figure 3.159 will then appear.
Figure 3.159: The IIS console
2. If all the web sites on the IIS web server are being monitored by eG, then you will have to enable
logging for all. To achieve this, right-click on the Web Sites node in the tree structure on the left
pane of Figure 3.159, and select Properties (see Figure 3.160) from the shortcut menu that
appears.
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