06.05.2013 Views

The eG Installation Guide - eG Innovations

The eG Installation Guide - eG Innovations

The eG Installation Guide - eG Innovations

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

Installing and Configuring on Windows Environments<br />

3. When Figure 3.201 appears, select the Schermata iniziale e account di sistema check box (i.e., the<br />

Welcome screen and system accounts check box in English) therein and click the OK button to copy the<br />

current user's settings to the system accounts.<br />

Figure 3.201: Copying the current user's settings to the system accounts<br />

<strong>The</strong> following services are started when the <strong>eG</strong> agent is installed. <strong>The</strong> services are:<br />

• <strong>eG</strong>urkhaAgent (core agent process)<br />

• <strong>eG</strong>AgentMon (agent recovery process)<br />

If the status corresponding to the <strong>eG</strong>urkhaAgent service shows “Started”, then it implies that the<br />

agent has been started successfully.<br />

Please check the \agent\logs\error_log file to find out the reasons due to which the agent<br />

failed to start. In Windows environments, executing the <strong>eG</strong> agent in the debugon mode automatically<br />

triggers error logging. <strong>The</strong> steps involved in this process are detailed below:<br />

1. Stop the <strong>eG</strong> agent.<br />

2. Run the debugon.bat file in the \lib directory by double-clicking on it.<br />

3. Finally, restart the <strong>eG</strong> agent.<br />

307

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!