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TigerSwitch 10/100/1000 - SMC

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TROUBLESHOOTING<br />

Upgrading Firmware via the Serial Port<br />

A-2<br />

The switch contains two firmware components that can be upgraded; the<br />

diagnostics (or Boot-ROM) code and runtime operation code. The<br />

runtime code can be upgraded via the switch’s RS-232 serial console port,<br />

via a network connection to a TFTP server, or using SNMP management<br />

software. The diagnostics code can be upgraded only via the switch’s<br />

RS-232 serial console port.<br />

Note: You can use the switch’s web interface to download runtime code<br />

via TFTP. Downloading large runtime code files via TFTP is<br />

normally much faster than downloading via the switch’s serial port.<br />

You can upgrade switch firmware by connecting a PC directly to the serial<br />

Console port on the switch’s front panel and using VT<strong>10</strong>0 terminal<br />

emulation software that supports the XModem protocol. (See “Required<br />

Connections” on page 1-3.)<br />

1. Connect a PC to the switch’s Console port using a null-modem or<br />

crossover RS-232 cable with a female DB-9 connector.<br />

2. Configure the terminal emulation software’s communication<br />

parameters to 9600 baud, 8 data bits, 1 stop bit, no parity, and set flow<br />

control to none.<br />

3. Power cycle the switch.<br />

4. When the switch initialization screen appears, enter<br />

firmware-download mode by pressing immediately after<br />

the diagnostic test results. Screen text similar to that shown below<br />

displays:

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