User Guide for 3050 ICP Users - Mitel Edocs
User Guide for 3050 ICP Users - Mitel Edocs
User Guide for 3050 ICP Users - Mitel Edocs
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5055 SIP Phone <strong>User</strong> <strong>Guide</strong> (Rev. A)<br />
Features specific to the <strong>3050</strong> <strong>ICP</strong><br />
The <strong>3050</strong> <strong>ICP</strong> adds features to your 5055 SIP phone that provide greater ease of use within a<br />
small office or retail establishment, and opportunities to improve how you interact with your<br />
customers.<br />
Convenience<br />
• <strong>Mitel</strong> networks SIP phones connected to <strong>3050</strong> <strong>ICP</strong>s share a fast two or three-digit dialing<br />
<strong>for</strong> station to station calls. Check with your <strong>3050</strong> <strong>ICP</strong> installer to learn which dialing<br />
scheme has been activated <strong>for</strong> your system.<br />
Customer Interaction<br />
• The <strong>3050</strong> <strong>ICP</strong> has an automatic attendant that can be used to direct your callers to<br />
specific individuals or functions in your organization. For instance, if someone in your<br />
office usually handles inquires about customer orders, then your automatic attendant can<br />
be programmed to direct callers to this individual.<br />
• The <strong>3050</strong> <strong>ICP</strong> lets you to assign voicemail accounts to each user <strong>for</strong> those occasions<br />
when they cannot answer the phone in person. <strong>User</strong>s record their personalized greeting<br />
using the 5055 SIP phone. When a caller leaves a message, it is delivered to the user’s<br />
email inbox <strong>for</strong> later retrieval using their PC or a phone.<br />
Important Notes<br />
Firmware Upgrade<br />
This guide is provided primarily <strong>for</strong> purchasers of the <strong>Mitel</strong> Networks <strong>3050</strong> <strong>ICP</strong> who have<br />
upgraded their SIP phones to use revision 1.3.1.06. If you are not planning on connecting<br />
your 5055 SIP phone to the <strong>3050</strong> <strong>ICP</strong>, then we recommend that you retain your current<br />
version of firmware.<br />
Passwords<br />
Passwords are used to give you secure access to your user profile, and in the case of<br />
phones attached to the <strong>3050</strong> <strong>ICP</strong>, a second user password provides secure access to voice<br />
messaging.<br />
<strong>User</strong> Profile<br />
When you first receive your 5055 SIP Phone, it has default user names and passwords <strong>for</strong><br />
the Administrator and the default user profile. You should change these passwords as soon<br />
as possible to prevent unauthorized changes to your SIP Phone.<br />
Table 2 Default <strong>User</strong> Names and Passwords<br />
Default <strong>User</strong> Name Default Password<br />
Administration admin 5055<br />
Default <strong>User</strong> Profile Your <strong>3050</strong> user name icp<strong>3050</strong><br />
Only the Administrator can change the Administrator password. The Administrator can also<br />
change the password of all other users.<br />
Note: The Administrator default user name cannot be changed.<br />
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