Untitled - Ministry of Power
Untitled - Ministry of Power
Untitled - Ministry of Power
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assist the Director (Grievances). The Committee<br />
is appointed to deal with grievances related to<br />
pension, service matters as well as general<br />
grievances <strong>of</strong> the present and ex-employees <strong>of</strong><br />
CEA. 10 nos.<strong>of</strong> grievance petitions / complaints<br />
received during the period from 1.1.2003 to<br />
31.3.2004 were disposed <strong>of</strong>f after appropriate<br />
action / decision.<br />
NTPC<br />
NTPC has a public grievance redressal<br />
mechanism in place for dealing with grievances<br />
<strong>of</strong> public at large. The Company Secretariat<br />
Department is the nodal point for redressal <strong>of</strong><br />
Public Grievances and the Company Secretary<br />
has been designated as Director (Grievances)<br />
for the Corporation. Grievance Officers have also<br />
been appointed in all Projects/Regional Offices.<br />
Grievances received from the public are being<br />
processed as per guidelines issued by<br />
Department <strong>of</strong> Administrative Reforms and Public<br />
Grievances and monthly report is furnished<br />
regualrly to the Department. Grienvances from<br />
employees are being dealt as per staff grievance<br />
procedure framed in this regard.<br />
THDC<br />
Organisation has a Grievance Redressal<br />
system in place. At frequent interval meetings<br />
are organized with Staff Associations/Trade Union<br />
so that employees’ grievances are reduced<br />
effectively. Organisation follows the policy <strong>of</strong><br />
open door for well being <strong>of</strong> the employees.<br />
DVC<br />
The Public Grievance Cell headed by a senior<br />
<strong>of</strong>ficer <strong>of</strong> the rank <strong>of</strong> Jt. Secretary is functioning<br />
at the HQRs. <strong>of</strong> the Corporation to attend and<br />
redress the grievances <strong>of</strong> the public. Grievance<br />
Cell for attending grievances <strong>of</strong> the employees<br />
are also functioning at various stations <strong>of</strong> the<br />
Corporation.<br />
WELFARE OF SC/ST&OBC<br />
MINISTRY OF POWER<br />
An SC/ST Cell has been functioning in the<br />
<strong>Ministry</strong>, since the early nineties, under the direct<br />
control <strong>of</strong> the Deputy Secretary (Administration)<br />
who is also the Liaison Officer for SC/ST. The<br />
SC/ST Cell also assists the Liaison Officer for<br />
OBC. The Cell monitors the implementation <strong>of</strong><br />
reservation policies <strong>of</strong> the Government <strong>of</strong> India in<br />
respect <strong>of</strong> Scheduled Castes, Scheduled Tribes<br />
physically handicaped, Ex-servicemen and Other<br />
Backward Classes, in the <strong>Ministry</strong> as well as<br />
the CPSUs/ Organizations under the<br />
administrative control <strong>of</strong> the <strong>Ministry</strong> <strong>of</strong> <strong>Power</strong>.<br />
Periodical reports/ returns on the subject are<br />
obtained from the CPSUs/ Organizations under<br />
the <strong>Ministry</strong> which are then consolidated and<br />
sent in the prescribed format to the<br />
Department <strong>of</strong> personnel & Training,<br />
Department <strong>of</strong> Public Enterprises, <strong>Ministry</strong> <strong>of</strong><br />
Social Justice & Empowerment, and National<br />
Commission for SC /ST.<br />
With a view to ensuring proper implementation<br />
<strong>of</strong> reservation policy, annual inspections <strong>of</strong><br />
reservation rosters maintained by the <strong>Ministry</strong><br />
(Proper) and the CPSUs/ Organizations under<br />
the administrative control <strong>of</strong> the <strong>Ministry</strong> are<br />
carried out by the Liaison Officers. During the<br />
period upto 31.03.2004, 13 inspections have been<br />
carried out. During the inspections, the LO<br />
(SC/ST) also had interactions with some <strong>of</strong> the<br />
employees and representatives <strong>of</strong> the SC/ST<br />
Associations <strong>of</strong> the concerned Organizations.<br />
These interactions helped to obviate many <strong>of</strong><br />
their misconceptions/ misapprehensions and in<br />
better understanding <strong>of</strong> the reservation policy <strong>of</strong><br />
the government.<br />
Implementation <strong>of</strong> reservation policy for the<br />
Physically Handicapped persons in <strong>Ministry</strong> <strong>of</strong><br />
<strong>Power</strong>, its attached/subordinate <strong>of</strong>fices, etc is<br />
also monitored by the Liaison Officer (SC/ST).<br />
Periodical reports and returns on the subject<br />
are sent to the concerned Departements as<br />
stated above.<br />
CENTRAL ELECTRICITY AUTHORITY<br />
There is a Liaison Officer to look after the welfare<br />
<strong>of</strong> SC/ST/OBC employees <strong>of</strong> the organisation.<br />
Each & every complaint is attended to<br />
immediately.<br />
NTPC<br />
It is the policy <strong>of</strong> the company to promote the<br />
interest <strong>of</strong> SCs/STs/OBCs in the recruitment and<br />
service matters. There was a backlog in<br />
recruitment <strong>of</strong> SC/ST category. Therefore, six<br />
special recruitment drives were launched from<br />
1989-90 to 1996. These were dis-continued from<br />
1997 as per Govt. instructions. However, the<br />
same has been restored since July’2000. NTPC<br />
again launched two special recruitment drives<br />
during the period from July’2000 to 31.12.2001<br />
and one in the year 2002. The following efforts<br />
have been made to fill the reserved vacancies<br />
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