Digital Mailing System DM100i - ASAP Postage Meter Ink, BC
Digital Mailing System DM100i - ASAP Postage Meter Ink, BC
Digital Mailing System DM100i - ASAP Postage Meter Ink, BC
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
9 • Troubleshooting<br />
Getting Help<br />
There may be times when you need help to solve a prob lem, or you<br />
may want more in for ma tion about how your mail ing system works.<br />
Pitney Bowes pro vides sev er al in for ma tion resources.<br />
Web Support<br />
Support is available from the Pitney Bowes website at www.<br />
pitneybowes.ca.<br />
Phone Support<br />
Technical support is available from the Pitney Bowes Call Centre.<br />
Before You Call...<br />
Please read the troubleshooting information in this chap ter. In many<br />
cases, it can help you resolve the prob lem. You can often restore<br />
normal operation by rebooting your system.<br />
If you need help...<br />
If you need to call, please have the following in for ma tion at hand:<br />
• Product Model: P7EC.<br />
• Serial number: See the back of the system.<br />
• Nature of problem: What happens and when does it happen? Did<br />
the system display an error mes sage?<br />
• The steps you've already taken to solve the problem and the<br />
results.<br />
Contact the Pitney Bowes Customer Response Centre at:<br />
1-800-672-6937.<br />
9-2 SV61195 Rev. B
Change language