Digital Mailing System DM100i - ASAP Postage Meter Ink, BC
Digital Mailing System DM100i - ASAP Postage Meter Ink, BC
Digital Mailing System DM100i - ASAP Postage Meter Ink, BC
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9 • Troubleshooting<br />
Viewing <strong>System</strong> Configuration Levels<br />
Sometimes in an effort to fix your problem over the phone, a Pitney<br />
Bowes representative may request you to look up the software and<br />
firmware level that is on your system. Follow these steps to do this:<br />
1. Press Options.<br />
2. Press Page Down twice.<br />
3. Select "Advanced Features".<br />
4. Select "Maintenance mode".<br />
5. Select "View system info".<br />
6. There are 4 screens of information available about your system.<br />
Press Page Down to scroll through all the screens if needed.<br />
INTERNAL INFORMATION<br />
UIC Ver: xx.xx.xx<br />
PM Ver: xx.xx.xx<br />
PHS Ver: x.xx<br />
INTERNAL INFORMATION<br />
ASIC Ver: x.xx<br />
LCD Ver: x.xx<br />
PSD Ver: xx.xx.xx<br />
INTERNAL INFORMATION<br />
RM Ver: xx.xx<br />
RULE Ver: xx<br />
RATE Eff: xxxx.xx.xx<br />
INTERNAL INFORMATION<br />
UIC Sum: xxxxxxxxxxxxxx<br />
RM Sum: xxxxx<br />
Page<br />
Up<br />
Page<br />
Down<br />
Page<br />
Up<br />
Page<br />
Down<br />
Page<br />
Up<br />
Page<br />
Down<br />
Page<br />
Up<br />
Page<br />
Down<br />
(lit key indicates<br />
more menu choices)<br />
7. Press Clear (back arrow key) 4 times to return to the Home<br />
screen.<br />
9-8 SV61195 Rev. B