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Digital Mailing System DM100i - ASAP Postage Meter Ink, BC

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9 • Troubleshooting<br />

Viewing <strong>System</strong> Configuration Levels<br />

Sometimes in an effort to fix your problem over the phone, a Pitney<br />

Bowes representative may request you to look up the software and<br />

firmware level that is on your system. Follow these steps to do this:<br />

1. Press Options.<br />

2. Press Page Down twice.<br />

3. Select "Advanced Features".<br />

4. Select "Maintenance mode".<br />

5. Select "View system info".<br />

6. There are 4 screens of information available about your system.<br />

Press Page Down to scroll through all the screens if needed.<br />

INTERNAL INFORMATION<br />

UIC Ver: xx.xx.xx<br />

PM Ver: xx.xx.xx<br />

PHS Ver: x.xx<br />

INTERNAL INFORMATION<br />

ASIC Ver: x.xx<br />

LCD Ver: x.xx<br />

PSD Ver: xx.xx.xx<br />

INTERNAL INFORMATION<br />

RM Ver: xx.xx<br />

RULE Ver: xx<br />

RATE Eff: xxxx.xx.xx<br />

INTERNAL INFORMATION<br />

UIC Sum: xxxxxxxxxxxxxx<br />

RM Sum: xxxxx<br />

Page<br />

Up<br />

Page<br />

Down<br />

Page<br />

Up<br />

Page<br />

Down<br />

Page<br />

Up<br />

Page<br />

Down<br />

Page<br />

Up<br />

Page<br />

Down<br />

(lit key indicates<br />

more menu choices)<br />

7. Press Clear (back arrow key) 4 times to return to the Home<br />

screen.<br />

9-8 SV61195 Rev. B

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