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Menu - Pitney Bowes Canada

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Improving the print quality C<br />

Examples of poor print<br />

quality<br />

106<br />

ABCDEFGH CDEF<br />

abcdefghijk defg<br />

ABCD BC<br />

abcde b c d<br />

01234 2 3<br />

Faint<br />

ABCDEFGH<br />

abcdefghijk<br />

ABCD<br />

abcde<br />

01234<br />

Gray background<br />

Ghost<br />

ABCDEFGH<br />

abcdefghijk<br />

ABCD<br />

abcde<br />

01234<br />

Toner specks<br />

Recommendation<br />

Check the machine’s environment. Conditions such as humidity, high<br />

temperatures, and so on, may cause this print fault. (See Choosing a<br />

location on page 86.)<br />

If the whole page is too light, Toner Save mode may be on. Turn off Toner<br />

Save mode in the machine’s menu settings or in the printer Properties of the<br />

driver. (See Toner save on page 22 or Advanced tab in the Software User’s<br />

Guide on the CD-ROM.)<br />

If this problem occurs when making copies or printing received faxes, turn off<br />

Toner Save mode in the machine’s menu setting. (See Toner save on page<br />

22.)<br />

Clean the scanner window and the primary corona wire of the drum unit. (See<br />

Cleaning the laser scanner window on page 124 and Cleaning the<br />

corona wire on page 126.) If the print quality has not improved, put in a new<br />

drum unit. (See Replacing the drum unit (494-6) on page 130.)<br />

Put in a new toner cartridge. (See Replacing the toner cartridge (494-7)<br />

on page 127.)<br />

Make sure that you use paper that meets our specifications. (See<br />

Acceptable paper and other media on page 12.)<br />

Check the machine’s environment. Conditions such as high temperatures and<br />

high humidity can increase the amount of background shading. (See<br />

Choosing a location on page 86.)<br />

Install a new toner cartridge. (See Replacing the toner cartridge (494-7)<br />

on page 127.)<br />

Clean the primary corona wire and the drum unit. (See Cleaning the corona<br />

wire on page 126 and Cleaning the drum unit on page 127.) If the print<br />

quality has not improved, put in a new drum unit. (See Replacing the drum<br />

unit (494-6) on page 130.)<br />

Make sure that you use paper that meets our specifications. Rough-surfaced<br />

paper or thick paper may cause this problem.<br />

Make sure that you choose the proper media type in the printer driver or in the<br />

machine’s Paper Type menu setting. (See Acceptable paper and other<br />

media on page 12 and Basic tab in the Software User’s Guide on the<br />

CD-ROM.)<br />

Put in a new drum unit. (See Replacing the drum unit (494-6) on page<br />

130.)<br />

Make sure that you use paper that meets our specifications. Rough-surfaced<br />

paper may cause the problem. (See Acceptable paper and other media<br />

on page 12.)<br />

Clean the primary corona wire and the drum unit. (See Cleaning the corona<br />

wire on page 126 and Cleaning the drum unit on page 127.) If the print<br />

quality has not improved, put in a new drum unit. (See Replacing the drum<br />

unit (494-6) on page 130.)

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