Menu - Pitney Bowes Canada

Error Message Cause Action
Out of Memory The machine’s memory is full. Fax sending or copy operation in progress
Do one of the following:
Press Start to send or copy the scanned
pages.
Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.
Clear the data from the memory. (See Out of
Memory message on page 39 or page 82.)
Printing operation in process
Do one of the following:
Reduce print resolution. (See Advanced tab
in the Software User’s Guide on the
CD-ROM.)
Clear the faxes from the memory. (See Out
of Memory message on page 82.)
Paper Jam The paper is jammed in the back of (See Paper jams on page 118.)
Back
the machine.
Paper Jam The paper is jammed in the duplex (See Paper jams on page 118.)
Duplex
tray.
Paper Jam The paper is jammed inside the (See Paper jams on page 118.)
Inside
machine.
Paper Jam The paper is jammed in the MP tray (See Paper jams on page 118.)
MPTray
of the machine.
Paper Jam The paper is jammed in the paper (See Paper jams on page 118.)
Tray1
Paper Jam
Tray2
tray of the machine.
Replace Fuser It is time to replace the fuser unit. Call Service/Support phone number to replace
Replace Laser It is time to replace the laser unit.
Replace PF
Kit1
Replace PF
Kit2
Replace PF
KitMP
Scanner
Locked
114
It is time to replace the paper
feeding kit for Tray 1.
It is time to replace the paper
feeding kit for Tray 2.
It is time to replace the paper
feeding kit for the MP tray.
the fuser unit, laser unit, PF Kit 1, PF Kit 2 or PF
Kit MP:
In USA: 1-800-243-5556
In Canada: 1-800-672-6937
(for both English and French)
The scanner lock is locked. Open the document cover, and then release the
scanner lock lever.
Press Stop/Exit.
Toner Error The toner cartridge and drum unit
assembly is not installed properly.
Reinstall the toner cartridge.