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Error messages C<br />
As with any sophisticated office product, errors may occur. If this happens, your machine will<br />
identify the error and display an error message. The most common error messages are shown<br />
below.<br />
Error Message Cause Action<br />
Check Paper<br />
Size<br />
112<br />
Paper is not the correct size. Load the correct size of paper (Letter, Legal, A4<br />
or Folio) and then set the “Paper size”<br />
(<strong>Menu</strong>, 2, 3) and “Tray Use in Fax Mode”<br />
(<strong>Menu</strong>, 2, 7, 2), See Paper Size on page 19 and<br />
Tray use in Fax mode on page 20.<br />
Comm.Error Poor phone line quality caused a<br />
communication error.<br />
Connection<br />
Fail<br />
Cooling Down<br />
Wait for a<br />
while<br />
You tried to poll a fax machine that<br />
is not in Polled Waiting mode.<br />
The temperature of the drum unit or<br />
toner cartridge is too hot. The<br />
machine will pause its current print<br />
job and go into cooling down mode.<br />
During the cooling down mode, you<br />
will hear the cooling fan running<br />
while the LCD shows Cooling<br />
Down, and Wait for a while.<br />
Cover is Open The front cover is not closed<br />
completely.<br />
The fuser cover is not closed<br />
completely or the paper is jammed<br />
at the fuser unit.<br />
Disconnected The other person or other person’s<br />
fax machine stopped the call.<br />
Document Jam The document was not inserted or<br />
fed properly, or the document<br />
scanned from the ADF was too<br />
long.<br />
Send the fax again or connect the machine to<br />
another telephone line. If the problem continues,<br />
call the telephone company and ask them to<br />
check your phone line.<br />
Check the other fax machine’s polling setup.<br />
Make sure that you can hear the fan in the<br />
machine spinning and that the exhaust outlet<br />
isn't blocked by something.<br />
If the fan is spinning, remove any obstacles that<br />
surround the exhaust outlet, and then leave the<br />
machine turned on but do not use it for several<br />
minutes.<br />
If the fan is not spinning follow the suggestions<br />
below.<br />
Turn off the machine's power switch and then<br />
turn it on again. If the error message continues<br />
leave the machine for several minutes and then<br />
try it again. (The machine can be turned off for<br />
up to 4 days without losing faxes stored in the<br />
memory.)<br />
Close the front cover of the machine.<br />
Open the back cover, and then open the fuser<br />
cover. Remove the jammed paper if there is any,<br />
and then close the fuser cover and the back<br />
cover.<br />
Try to send or receive again.<br />
See Document jams on page 117 or Using the<br />
ADF on page 11.
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