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2003-2004 - The University of Scranton

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MGT 473 3 cr.<br />

Organizational Social Responsibility<br />

(Prerequisite: MGT 351 or permission <strong>of</strong> the<br />

instructor) This course introduces students to<br />

basic concepts underlying the social responsibility<br />

aspect <strong>of</strong> the management process. <strong>The</strong> role<br />

<strong>of</strong> pluralism is examined in the societal system<br />

to provide an understanding <strong>of</strong> the evolving relationship<br />

between organizations and society as a<br />

whole. <strong>The</strong> managerial approach is explored in<br />

the light <strong>of</strong> the increasing importance <strong>of</strong> societal<br />

impact on the organization.<br />

MGT 474 3 cr.<br />

(D)Managing a Multicultural Workforce<br />

This course addresses the skills and knowledge<br />

managers must develop to deal with an increasingly<br />

culturally diverse workforce. Specific topics<br />

to be covered include diversity in ethnicity,<br />

nationality, religion, culture, gender, age, sexual<br />

orientation and disability. <strong>The</strong> course will help<br />

students interact and work with people different<br />

from themselves and to understand their own<br />

cultural values, biases and behaviors.<br />

MGT/IB 475 3 cr.<br />

International Management<br />

(Prerequisites: ECO, MGT 351) Focuses on<br />

functional strategies <strong>of</strong> multinational corporations<br />

(MNCs), structure and control-systems <strong>of</strong><br />

MNCs, and comparative management. Specific<br />

MNC strategies to be covered include entry,<br />

sourcing, and marketing, finance, human<br />

resources and public affairs. Study <strong>of</strong> structure<br />

and control systems includes corporate structure,<br />

headquarters-subsidiary relationships. Study <strong>of</strong><br />

comparative management systems focuses on<br />

nature <strong>of</strong> management systems and practices in<br />

different cultures.<br />

MGT 495 3 cr.<br />

European Business Experience<br />

(Prerequisites: MGT 351, MKT 351, ECO/IB<br />

351) Students will have an opportunity to participate<br />

in lecture-discussion sessions with toplevel<br />

executives from various multinational corporations,<br />

local business firms, and government<br />

agencies in a number <strong>of</strong> different countries in<br />

Europe. Participants will gain a basic understanding<br />

<strong>of</strong> the issues prominent in international<br />

business today. Course involves travel to Europe.<br />

(MGT 495, MKT 495, and IB 495 are <strong>of</strong>fered<br />

jointly.)<br />

MARKETING<br />

Kania School/Marketing 227<br />

Faculty<br />

Gerald Biberman, Ph.D., Chair<br />

Alan L. Brumagim, Ph.D.<br />

Cynthia W. Cann, Ph.D.<br />

Satya P. Chattopadhyay, Ph.D.<br />

Jafor Chowdhury, Ph.D.<br />

Irene Goll, Ph.D.<br />

Robert L. McKeage, Ph.D.<br />

Delia A. Sumrall, D.B.A.<br />

Len Tischler, Ph.D.<br />

John M. Zych, D.B.A.<br />

Overview<br />

Marketing is “people-oriented,” focusing<br />

on the interaction between the firm and its<br />

market (buyers). <strong>The</strong> marketer explores major<br />

needs to develop new products and to position<br />

them so that buyers see their relevance.<br />

Marketing majors are introduced not only to<br />

the visible marketing tools: products, salespeople,<br />

and the various selling and promotional<br />

techniques, but also to less visible marketing<br />

functions: marketing research and the<br />

firm’s interactions with wholesalers and retailers.<br />

<strong>The</strong> student will develop both the quantitative<br />

and qualitative skills needed to succeed<br />

in a real business environment.<br />

Course Descriptions<br />

MKT 351 3 cr.<br />

Introduction to Marketing<br />

(Prerequisites: junior standing, ECO 153-154 or<br />

ECO 101) This course introduces the student to<br />

the field <strong>of</strong> marketing. An overview <strong>of</strong> the principles<br />

on which the discipline is founded. <strong>The</strong><br />

marketing concept is presented as the framework<br />

under which the decisions related to marketingmix<br />

variables (product, place, price and promotion)<br />

are made by organizations.<br />

MKT 361 3 cr.<br />

Marketing Research<br />

(Prerequisite: MKT 351) Study <strong>of</strong> the role <strong>of</strong><br />

marketing information as the basis for decision-making.<br />

Topics include research design,<br />

methods <strong>of</strong> gathering data, questionnaire<br />

structure, interviewing methods and preparing<br />

the final report.

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