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Salz Review - Wall Street Journal

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<strong>Salz</strong> <strong>Review</strong><br />

An Independent <strong>Review</strong> of Barclays’ Business Practices<br />

116<br />

which was included in the UK Corporate Governance Code from 2010 onwards.<br />

The Code also requires that the annual report discloses “how performance evaluation<br />

of the board, its committees and its individual directors has been conducted”. 189<br />

9.72 The purpose of any board evaluation should be to assist the board and individual<br />

directors in their process of continuing improvement and change though an open<br />

discussion. Recent Barclays’ Board evaluations were criticised by Sir David Walker<br />

before the Parliamentary Commission on Banking Standards as “not good enough”<br />

and lacking “tough external facilitation”. 190 We consider that the impact of a board<br />

evaluation will be determined by the quality of internal engagement in the process,<br />

the quality of dialogue about the findings and the commitment to follow-up actions.<br />

This should be led by the Chairman and, given Sir David Walker’s comments, no<br />

doubt the rigour of the evaluations will change considerably. High-quality external<br />

facilitation is an important aid to Board engagement, but it is not a substitute for<br />

that engagement.<br />

9.73 The Board evaluations at Barclays since 2004 highlighted many issues for change,<br />

suggesting a good level of engagement. We found that they were focused on the<br />

quantitative outputs of surveys of members of the Board, examining changes in<br />

scores year-on-year, as well as individual interviews. The evaluations did not include<br />

observation of actual meetings, and did not separately evaluate information available<br />

to the Board or Board committees. The follow-on work tended to be delegated to<br />

the Corporate Secretariat without active ownership by the Board. Action plans<br />

recently appeared to have limited impact. For example, one of the lowest rated scores<br />

was given to the Group’s compensation strategy in nearly every evaluation but,<br />

difficult as the issue may have been, it did not lead to steps which materially<br />

improved the score. However, it should not be forgotten that the financial crisis<br />

imposed exceptional burdens on the Board and would have taken much of<br />

its attention.<br />

9.74 The ABI has commended Barclays’ reporting of its evaluation process. Recently, it<br />

has recommended that companies go further in their disclosure of board evaluations:<br />

“Companies should explain the performance evaluation process and disclose any<br />

significant recommendations and the changes or improvements that the board has<br />

committed to following the review. We expect the outcomes of these evaluations to<br />

be different year-on-year.” 191 Barclays has followed the ABI’s recommendations<br />

detailing actions taken in respect of the prior year’s evaluation and describing themes<br />

for the coming year. We would encourage as much specificity as reasonably possible<br />

on the action plan so as to provide clarity when reporting on progress. Care will need<br />

to be taken to avoid non-executives feeling that they cannot be open and candid in<br />

the evaluation processes.<br />

9.75 We consider board evaluations to be one element in a process where the board takes<br />

time to consider explicitly its own workings and effectiveness, and the changes<br />

required to improve them. Some companies, building on their board evaluation<br />

189 Financial Reporting Council, UK Corporate Governance Code, 2012, p. 15.<br />

190 Parliamentary Commission on Banking Standards, Corrected Transcript of Oral Evidence, HC606-xxxii, 5<br />

February 2013.<br />

191 Association of British Insurers, Report on Board Effectiveness, December 2012.

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