Salz Review - Wall Street Journal

165
Salz Review
An Independent Review of Barclays’ Business Practices
14. Appendices
Contents
Appendix A – About the Review ................................................................................ 166
Appendix B – What is Culture and How Can it Go Wrong? ................................. 177
Appendix C – Complaints Statistics ........................................................................... 196
Appendix D – Business Practices: Lessons from other Industries ........................ 198
Appendix E – Barclays Timelines: Overall and Main non-UK Geographies ....... 201
Appendix F – Barclays’ Governance Structure at Group Level ............................. 209
Appendix G – Barclays’ Employees ........................................................................... 211
Appendix H – Barclays’ Financial Evolution ............................................................ 212
Appendix I – Selected Bank Financial Ratios ........................................................... 222
Appendix J – Variability in Risk Weighted Assets Calculations ............................. 225
Appendix K – Correspondence between Lord Turner and Marcus Agius .......... 226
Appendix L – Glossary ................................................................................................. 231