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Salz Review - Wall Street Journal

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119<br />

<strong>Salz</strong> <strong>Review</strong><br />

An Independent <strong>Review</strong> of Barclays’ Business Practices<br />

sets out what shareholders can expect in terms of open communication and access to<br />

management. In its annual report, Barclays does describe its interactions with its<br />

shareholders. Adding transparency more explicitly, while linking this to its values,<br />

and setting out principles for responsible two-way communication with shareholders<br />

and other stakeholders, may improve the mutual understanding of sensitive matters<br />

such as pay. Such a plan is a requirement of corporate governance codes in some<br />

jurisdictions outside the UK. 196<br />

Recommendation 15: Shareholder interaction<br />

The Board should design, adopt and publish from time to time a<br />

communications policy for promoting effective and open communication with<br />

shareholders and encouraging their participation in general meetings. In its<br />

shareholder reports, Barclays should provide complete, relevant, balanced,<br />

accessible and understandable information about the Group, its performance,<br />

risks and prospects, with an emphasis on the quality and candour of<br />

information rather than its quantity. In particular, its annual report should<br />

include not only information as to its financial performance but also a<br />

prominent report on the successes and challenges in fulfilling its stated purpose.<br />

196 Australian Securities Exchange Corporate Governance Council, Corporate Governance Principles and<br />

Recommendations, 2010, p. 11; and Institute of Directors in South Africa, King Code of Governance for South<br />

Africa, 2009, p. 48.

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