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ENRICHING LIVES EXPANDING HORIZONS - Maxis

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40<br />

Performance Highlights<br />

PERFORMANCE<br />

AT A GLANCE<br />

Revenue<br />

RM8.8 b<br />

39.0% revenue share (1) in 2011<br />

Comparable revenue (excluding international hubbing business) grew by 2.1% yoy<br />

Mobile revenues grew by RM167 million to RM8.4 billion primarily driven by increase in<br />

non-voice revenues<br />

Enterprise Fixed revenues increased by 7.7% or RM13 million to RM181 million<br />

Revenue in International Gateway segment decreased by 61.5% or RM249 million to<br />

RM156 million due to rationalisation of the hubbing business via scale-down of lowmargin<br />

routes<br />

New revenue streams added (Home services, Cloud, M2M, Managed Services,<br />

U Mobile network sharing); however with limited revenue impact in 2011<br />

Non-Voice (2)<br />

43.5% OF<br />

MOBILE<br />

REVENUE<br />

Non-voice revenues grew by 16.7% yoy to RM3.7 billion. Non-voice as % of mobile<br />

revenue went up by 5.4% points to 43.5%<br />

Growth in non-voice driven by mobile internet, wireless broadband, content services<br />

and outright device sales. SMS revenues remained largely stable. Internet and data<br />

services (non-SMS) now contribute 59.2% of non-voice revenue for the year<br />

Robust Wireless Broadband revenue growth of 41.5% yoy to RM501 million<br />

myLaunchpad ranked as the 2nd most visited local site in Malaysia as of<br />

December 2011<br />

Subscriptions (3)<br />

14.0 m<br />

Continued leadership in both postpaid and prepaid subscriptions and ARPU (Average<br />

Revenue Per User)<br />

14.0 million subscriptions as of December 2011 of which 12.7 million were revenue<br />

generating subscriptions (3)<br />

Wireless Broadband revenue generating postpaid subscriptions at 668 thousand; with<br />

ARPU largely stable despite price pressures in the market (3)<br />

Mobile internet users hit 7.5 million in Q4 to achieve data penetration of 62%. Over five<br />

million 3G handset users in our base. Smartphones used by 31% of base of which 11%<br />

use super smartphones (iPhone, BlackBerry, Android and Windows Mobile phones)<br />

EBITDA<br />

RM4.4 b<br />

EBITDA (Earnings Before Interest, Tax, Depreciation and Amortisation) increased by<br />

RM7 million to RM4.4 billion<br />

42.5% EBITDA market share (1)<br />

EBITDA margin increased by 0.5% to 50.3%, among the highest globally<br />

Margin improvement achieved on the back of cost management discipline and<br />

rationalisation of the hubbing business

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