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ENRICHING LIVES EXPANDING HORIZONS - Maxis

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86<br />

Business Review<br />

INSPIRING<br />

PEOPLE<br />

Continued<br />

To ensure that our senior leaders are<br />

upskilled in contemporary thinking on<br />

executive management, we sent three<br />

SLT members to the Stanford Executive<br />

Programme and two to the Harvard<br />

Advanced Management programme.<br />

In order to ensure role fit at senior<br />

management, we introduced<br />

Leadership Profiling Assessment for<br />

new recruitments as well as promotions<br />

to these levels.<br />

Customised Benefits and Sharing<br />

Our Growth<br />

In addition to paying competitive salaries<br />

benchmarked against the market, <strong>Maxis</strong><br />

offers employees a comprehensive<br />

benefits package. We allow employees<br />

to customise their own benefits package<br />

using a benefit points system. This<br />

allows employees to tailor benefits to<br />

their needs as they go through different<br />

stages and priorities in their lives. Being<br />

our brand ambassadors, employees are<br />

eligible to purchase a range of the latest<br />

devices offered by <strong>Maxis</strong> at a preferred<br />

price and also receive voice and data<br />

rebates for their <strong>Maxis</strong> lines.<br />

We launched our performance-based<br />

Employee Share Option Scheme (ESOS)<br />

in 2011. Our ESOS is designed for eight<br />

years with five grants awarded from<br />

2011 to 2015. To reinforce the right<br />

behaviour and culture, we link this<br />

reward programme to both the Company<br />

and individual performance. Our<br />

scheme enables the employee to jointly<br />

participate in long-term wealth creation<br />

via sustained performance.<br />

Engaging Employees Through<br />

Continuous Communications<br />

We have created a workplace which<br />

provides a balance between a meaningful<br />

and challenging career path and learning<br />

opportunities and an energising work<br />

environment. We have made a concerted<br />

effort to unlock the highest levels of<br />

performance and productivity and<br />

ensured that our employees understand<br />

and are aligned to the Company’s<br />

aspirations and committed to its success.<br />

Our employee engagement is about<br />

creating opportunities for our employees<br />

to connect with the management. Our<br />

senior leaders engage with employees<br />

regularly to share information and build<br />

camaraderie across the organisation<br />

through various events such as town<br />

halls and Managers’ Communication<br />

Sessions. An electronic newsletter keeps<br />

our people in all corners of the country<br />

updated on <strong>Maxis</strong> activities and events.<br />

Engagement levels and employee<br />

satisfaction are measured through the<br />

Voice of <strong>Maxis</strong> survey. Conducted annually<br />

by a leading independent consultant,<br />

the survey provides valuable feedback<br />

about what our employees need, what<br />

motivates them and how best we can<br />

address critical issues and gaps. As a<br />

result, we have maintained high levels of<br />

engagement each year compared to both<br />

local Malaysian companies and global<br />

telecommunication companies.<br />

The health and well-being of our<br />

employees are important to us, and we<br />

encourage them to participate in the<br />

company’s organised sports and recreation<br />

activities. We host regular recreational<br />

activities including nature walks, white<br />

water rafting, fishing excursions, and<br />

even cooking classes. In 2011, wellness<br />

initiatives included a nationwide health<br />

screening and risk assessment for<br />

employees, which is the kick-off to our<br />

newly unveiled wellness programme.<br />

Every year we organise nationwide events<br />

such as the “<strong>Maxis</strong> Got Talent!” singing<br />

competition and the “<strong>Maxis</strong> V-Challenge<br />

Regional Competition”, to encourage<br />

teamwork and nurture a conducive and<br />

vibrant working environment. In honour<br />

of the supportive spouses and children of<br />

our employees, Family Day and Treasure<br />

Hunts are just a sample of activities<br />

organised specially for employees to<br />

enjoy with their families.<br />

TOP<br />

Sandip Das, Chief Executive<br />

Officer of <strong>Maxis</strong>, shares the<br />

Company’s plans with staff at<br />

an offsite meeting.<br />

BELOW<br />

<strong>Maxis</strong> staff and their<br />

families get together for<br />

fun recreational activities<br />

at the <strong>Maxis</strong> Family Day.

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