adopted operating & capital improvement budget - City of St ...

Department Mission Statement
City of St. Petersburg, Florida
FY 2010 Adopted Fiscal Plan
Internal Services Administration
Billing & Collections Department
The mission of the Billing & Collections Department is to provide every customer with a consistent, accurate response to every request in a prompt
and timely manner, at all times serving with courtesy, honesty, and fairness.
Services Provided
The Billing & Collections Department provides the following services:
• The Utility Accounts Division reads over 95,000 meters per month and bills 91,000+ accounts each month. This function also takes over 25,000
calls per month responding to customer issues.
• The Business Tax Division issues over 17,000 business tax receipts annually and licenses taxicabs on an annual basis.
• The Central Cashier function accepts most monies collected by the City and deposits those funds with the bank.
• The Parking Enforcement division oversees the enforcement of parking regulations in the downtown area and issues 40,000+ tickets annually.
This division also collects parking tickets payments and collects coins from the parking meters downtown.
• The Special Assessment section files liens against properties for codes violations and nonpayment of utility bills.
• The False Alarm group bills citizens that exceed limits for police false alarms.
FY 2007 FY 2008 FY 2009 FY 2009 FY 2009 FY 2010 FY 2010
Budgetary Cost Summary Actual Actual Adopted Amended Estimated Adopted Change
Personal Services
Services & Commodities
Capital Expenditures
5,786,092 6,069,950 5,884,011 5,964,181 5,882,820 6,066,043
3,490,560 3,508,751 4,396,133 4,396,115 4,149,933 4,089,844
12,247 59,860 -
- 47,567 -
3.1%
(7.0%)
- %
Total Budget 9,288,899 9,638,561 10,280,144 10,360,296 10,080,320 10,155,887
(1.2%)
FY 2007 FY 2008 FY 2009 FY 2009 FY 2009 FY 2010 FY 2010
Appropriations By Fund/Program Actual Actual Adopted Amended Estimated Adopted Change
Parking Special Revenue Fund
Parking Enforcement Program 809,509 912,416 989,867 989,867 952,730 1,055,945
Billing & Collections Fund
Utility Accounts Program 8,479,390 8,726,145 9,290,277 9,370,429 9,127,590 9,099,942
Total Budget
6.7%
(2.0%)
9,288,899 9,638,561 10,280,144 10,360,296 10,080,320 10,155,887 (1.2%)
General Government
Public Safety
Transportation Charges
Rental Charges
Other Charges for Services
Traffic and Parking Fines
FY 2007 FY 2008 FY 2009 FY 2009 FY 2009 FY 2010 FY 2010
Revenue Sources Actual Actual Adopted Amended Estimated Adopted Change
Violations of Local Ordinances
Interest Earnings
Sale of Fixed Assets
Miscellaneous Revenue
Department Charges
Parking Special Revenue Fund
School Crossing Guard Trust Fund
Billing & Collections Fund
119,500 107,864 100,000 100,000 129,147 270,000
83,825 - -
-
- -
342,514 460,574 727,000 727,000 891,632 1,047,000
884,417 - -
-
- -
16,040 53,251 52,824 52,824 54,431 52,824
1,313,408 1,496,047 1,584,000 1,584,000 1,971,165 1,776,000
1,425 126,980 120,000 120,000 141,185 -
559,850 409,399 280,000 280,000 284,904 319,880
16,247 2,024 -
-
5,482 -
(153,116) 731,544 891,000 891,000 652,644 721,000
6,445,325 6,662,412 7,608,655 7,608,655 7,930,499 7,620,296
(306,887) (476,721) (896,133) (896,133) (1,266,330) (1,267,055)
(301,586) (358,946) (300,000) (300,000) (399,302) (300,000)
267,937 424,133 112,798 192,950 (315,137) (84,058)
170.0%
- %
44.0%
- %
- %
12.1%
(100.0%)
14.2%
- %
(19.1%)
0.2%
41.4%
- %
(174.5%)
Total Revenue 9,288,899 9,638,561 10,280,144 10,360,296 10,080,320 10,155,887
(1.2%)
Fiscal Year 2010 Budget Development P - 11 Internal Services Administration