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<strong>City</strong> <strong>of</strong> <strong>St</strong>. Petersburg, Florida<br />

FY 2010 Adopted Fiscal Plan<br />

Neighborhood Services Administration<br />

Neighborhood Services Department<br />

• The funding for social services agencies $426,000, <strong>operating</strong> expenses for Pinellas Hope $250,000 and emergency beds for homeless $45,000<br />

was <strong>budget</strong>ed this year in the Neighborhood Services Administration Department for a total <strong>of</strong> $721,000. Prior to this year, this funding was<br />

<strong>budget</strong>ed in the Budget Department's <strong>budget</strong> then transferred into the Neighborhood Services Department. The <strong>operating</strong> expenses for this<br />

department increased 84.5% due to this transfer for FY10. The Social Service funding for FY10 has remained the same as it was for FY09.<br />

• The Main <strong>St</strong>reet Program, ($76,000) was transferred from Neighborhood Services Department to the Economic Development Department in FY10.<br />

• During FY09 a part-time Information Systems Associate ($13,681) was eliminated.<br />

Objectives and Performance Measures<br />

Unit <strong>of</strong><br />

Measure<br />

FY 2007<br />

Actual<br />

FY 2008 FY 2009 FY 2009 FY 2010<br />

Actual Target Estimate Adopted<br />

Accessible Point <strong>of</strong> Contact for Citizens Requests/Info<br />

Mayor's Action Center is an accessible point <strong>of</strong> contact for citizens to request service or information in a concise and accurate manner. Inquiries<br />

are informational in nature and do not result in the generation <strong>of</strong> work orders. Work orders are requests for departmental action in response to a<br />

citizen.<br />

• Citizen Inquiries - Action Center #<br />

92,150 138,511 140,000 141,000 145,000<br />

• Work Orders Generated #<br />

15,845 20,107 21,500 22,000 23,500<br />

Provide Assistance to Residents to Correct Violations<br />

Community Assistance provides assistance to homeowners physically or financially unable to correct minor code violations. The program<br />

addresses four issues: increasing volunteers from the community, training inmates and reducing recidivism, dealing with an aging housing stock;<br />

and helping low income and elderly homeowners bring their properties up to minimum code.<br />

• Community Assistance Projects #<br />

273<br />

273<br />

273<br />

200<br />

180<br />

• Homes Completed #<br />

198<br />

198<br />

198<br />

198<br />

198<br />

• Volunteers #<br />

900<br />

900<br />

900<br />

1,000<br />

900<br />

Fiscal Year 2010 Budget Development Q - 5 Neighborhood Services Administration

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