2004 Customer Satisfaction Survey (PDF, 566 KB) - TEA - Home ...

Cutbacks to health insurance for teacher/administrator, the loss of control of health insurance funds,
the administrative fees paid to Aetna, un-funded mandates, political agendas affecting education in
areas of curriculum and finance, changes in school lunches, equity in school finance for capital
improvements, loss of local control in finance, lack of funding for technology improvements, the threat
of closing down the Education Service Centers, cutbacks to TEA causing confusion on who to go to
for information and resources.
The level of representation at TEA by our commissioner and key staff. After the reduction in force at
the TEA level and change in commissioner, I am concerned that both TEA and the commissioner are
political appointees and becoming out of touch with grassroots issues, problems and daily
administration. Charter schools and vouchers should be political issues. Instead, I think these issues
have crept into the mainstream thinking of TEA. I also am concerned that Gov, Perry seems to think
that schools can be funded on sin taxes. Maybe monies allotted to the legislature and governors
office can be based on sin taxes and schools can use their more reliable sources of funding.
In accountability! Will other test standards be adjusted as the third grade reading standards were?
Survey Research Center, University Of North Texas
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