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2004 Customer Satisfaction Survey (PDF, 566 KB) - TEA - Home ...

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Table 34<br />

Overall <strong>Satisfaction</strong> with <strong>TEA</strong> Contacts<br />

By Teachers and Staff by Region<br />

Average<br />

Score<br />

(1-5)<br />

Strongly<br />

Disagree<br />

1<br />

Percentage Responding<br />

Disagree Neutral Agree<br />

Strongly<br />

Agree<br />

5<br />

2 3 4<br />

Region 01<br />

(n=74) 3.86 4.1 5.4 13.5 54.1 23.0<br />

Region 02<br />

(n=70) 3.64 4.3 4.3 27.1 51.4 12.9<br />

Region 03<br />

(n=33) 3.76 0.0 3.0 30.3 54.5 12.1<br />

Region 04<br />

(n=275) 3.82 1.8 2.5 24.4 54.2 17.1<br />

Region 05<br />

(n=24) 3.50 8.3 4.2 29.2 45.8 12.5<br />

Region 06<br />

(n=50) 3.78 6.0 10.0 8.0 52.0 24.0<br />

Region 07<br />

(n=72) 3.83 1.4 5.6 18.1 58.3 16.7<br />

Region 08<br />

(n=26) 3.88 0.0 3.8 19.2 61.5 15.4<br />

Region 09<br />

(n=24) 3.71 0.0 12.5 12.5 66.7 8.3<br />

Region 10<br />

(n=207) 3.73 1.9 4.3 24.6 57.0 12.1<br />

Region 11<br />

(n=105) 3.64 1.0 6.7 29.5 53.3 9.5<br />

Region 12<br />

(n=74) 3.74 4.1 2.7 18.9 63.5 10.8<br />

Region 13<br />

(n=127) 3.53 2.4 9.4 23.6 62.2 2.4<br />

Region 14<br />

(n=38) 4.03 0.0 5.3 10.5 60.5 23.7<br />

Region 15<br />

(n=37) 3.70 2.7 0.0 32.4 54.1 10.8<br />

Region 16<br />

(n=70) 3.81 0.0 2.9 21.4 67.1 8.6<br />

Region 17<br />

(n=13) 3.31 15.4 0.0 38.5 30.8 15.4<br />

Region 18<br />

(n=33) 3.42 6.1 6.1 33.3 48.5 6.1<br />

Region 19<br />

(n=6) 3.17 16.7 0.0 50.0 16.7 16.7<br />

Region 20<br />

(n=71) 3.61 4.2 9.9 21.1 50.7 14.1<br />

<strong>Survey</strong> Research Center, University Of North Texas<br />

44

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