2004 Customer Satisfaction Survey (PDF, 566 KB) - TEA - Home ...

have never happened if this monitoring system was not in place. How sad it is that many districts
need "watch dogs." Maybe TEA does as well. Who really has the children’s best interest at heart?
Districts must be advised and held accountable for student progress by TEA. Downsizing has caused
such confusion for all. To me some of these questions were very slanted to avoid information that
could have been negative. It’s hard to evaluate TEA services when so much has been cut and no
longer exists.
Solicit more input from teachers concerning student achievement, teacher compensation, school
funding, and school accountability.
There is a need to improve the Region Service Center delivery system. The training we are getting is
inadequate. The information for the Service Centers always comes from TEA at the last minute and
there is a short timeline in which to sign up for the training. The information which comes from the
state is very unclear in regards to the ESL program. There are always so many questions that are left
unanswered in regards to PEIMS data collection, Observation Protocols, Commissioners Rules,
RPTE, and I search for answers. Please be clear and specific in your manuals, and think of all of the
different types of students we are dealing with. TEA needs to have teachers who have recently been
in the field working with on new mandates, and examining the practicality of what is being required.
There have been too many errors this year that are costly. We expect and deserve that the
information coming from the state is accurate and is clear. It is obvious to me that procedures from
district to district vary because we are always left with questions and we get no answers from our
service center.
As a tenured teacher with 32 years of service and am at the time of retirement, but choosing to
continue teaching at this time, I would like to see posted somewhere on TEA’s website Legislature
minutes regarding sessions addressing school finance not only for school districts but concerning
whys and what-fors for teacher recognitions in regard to salaries and possibly incentives. I don’t know
exactly where to go on the Texas State website to find issues of this nature and feeling that TEA is a
wonderful resource, I would like to see postings with current updates on TEA’s website. Having
served on our Districts Technology Textbook selection committee for the middle schools, I would like
to have a chance to both voice my opinion and review other teachers opinions on different textbook
selections so that I could get a better insight to perhaps something I missed when the company
representative presented their presentation as to why we should select their books. I did not have the
opportunity to go to the TCEA convention in Austin where most of the textbook companies had
booths and displays of their wares and had to review some of the books, not all, by myself. I feel it
would have been invaluable to have been given the opportunity to at least see what other district
representatives across the state had to share about their opinions on possible selections. Thanks for
allowing me the opportunity to voice my suggestions. Hope I have helped.
Start doing what is right for the kids and the teachers, and not the parents who vote for politicians.
Start holding parents and politicians accountable and behavior and grades will dramatically improve.
I feel that many organizations and agencies outside of the actual schools are just sending orders down
to schools without really understanding the effects of them.
I have many, but they are never going to be considered so long as the current political climate and
funding exist.
Work for the teachers and stop with the constant changes and mandates when nothing is taken away.
Constant contact with the classroom teacher.
Put real classroom teachers on committees that directly affect students and teachers.
We as teachers need a method to give feedback on the TAKS test, particularly the new tests required
for graduation. I realize field tests provide the writers of the test clues as to fairness of test items, but
teachers need an opportunity to respond, especially those of us who have seen the testing program
in Texas evolve from TABS to TEAMS to TAAS to TAKS. After all, those of us in the trenches with
these kids need some input into this test and its content. Some of your questions and wording are not
practical or realistic for the targeted age group. Thanks.
Who Cares / Why Bother?
Why even bother?
Does it matter?
Survey Research Center, University Of North Texas
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