2004 Customer Satisfaction Survey (PDF, 566 KB) - TEA - Home ...

Table 41
TEA’s Requests for Information are Not Unduly Burdensome
Average
Score
(1-5)
Strongly
Disagree
1
Percentage Responding
Disagree Neutral Agree
Strongly
Agree
5
2 3 4
Superintendents
(n=527) 3.26 6.5 17.8 26.6 41.7 7.4
Business Managers
(n=502) 3.43 3.4 14.7 22.7 53.6 5.6
Principals
(n=1,703) 3.38 4.6 15.1 25.9 46.3 8.1
Teachers and Staff
(n=1,913) 3.38 4.9 11.0 33.1 42.9 8.1
• Respondents were asked to rate their level of agreement with the statement, “TEA’s
requests for information are not unduly burdensome” (see Table 41). Based on average
responses, business managers (3.43) had the strongest level of agreement with the
statement. Ratings of business managers were followed by principals (3.38), teachers
and staff (3.38), and superintendents (3.26).
• The combined percentage of superintendents that either agreed (41.7 percent) or
strongly agreed (7.4 percent) with the statement that TEA’s requests for information are
not unduly burdensome was 49.1 percent.
• The combined percentage of business managers that either agreed (53.6 percent) or
strongly agreed (5.6 percent) with the statement that TEA’s requests for information are
not unduly burdensome was 59.2 percent.
• The combined percentage of principals that either agreed (46.3 percent) or strongly
agreed (8.1 percent) with the statement that TEA’s requests for information are not
unduly burdensome was 54.4 percent.
• The combined percentage of teachers and staff that either agreed (42.9 percent) or
strongly agreed (8.1 percent) with the statement that TEA’s requests for information are
not unduly burdensome was 51.0 percent.
Survey Research Center, University Of North Texas
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