2004 Customer Satisfaction Survey (PDF, 566 KB) - TEA - Home ...

Table 54 Visited TEA Website for Data Resources and Research (PEIMS) Information
...................................................................................................................... 66
Table 55 Visited TEA Website for Grant Opportunities ................................................ 67
Table 56 Visited TEA Website for Education Law & Rules .......................................... 68
Table 57 Visited TEA Website for State Board of Education Information .................... 69
Table 58 Visited TEA Website for School Finance/Permanent School Fund
Information .................................................................................................... 70
Table 59 Visited TEA Website for General TEA Information (Strategic Plan,
Contact
Information, Job Opportunities) ..................................................................... 71
Table 60 Easy to Find Needed Information on TEA Website....................................... 72
Table 61 Website Contains Accurate and Timely Information on Events and Services
...................................................................................................................... 73
Table 62 Website Contains Clear Information on How to Contact TEA ....................... 74
Table 63 Overall Satisfaction with the TEA Website .................................................... 75
Table 64 Satisfaction with Standards and Programs Services: Curriculum,
NCLB
Program Coordination, Student Assessment, and Textbooks....................... 76
Table 65 Satisfaction with Standards and Programs Services: Charter Schools,
School Completion and Student Support (GED, PED, CIS, etc.).................. 77
Table 66 Satisfaction with Standards and Programs Services: Special Education
(Programs & Complaints, Monitoring, and Deaf Services)............................ 78
Table 67 Satisfaction with Accountability and Data Quality Services........................... 79
Table 68 Satisfaction with Interventions and Special Investigations Services ............. 80
Table 69 Satisfaction with School Finance and Fiscal Analysis Services.................... 81
Table 70 Satisfaction with Strategy and Grants Management Services ...................... 82
Table 71 Satisfaction with Operations and Fiscal Management Services.................... 83
Table 72 Satisfaction with Commissioner Services: Internal Audit, Legal
Services, Governmental Relations, Communications, SBOE Support,
Educational Initiatives, and ESC Liaison....................................................... 84
Table 73 Satisfaction with Commissioner Services: Permanent School Fund............ 85
Table 74 Overall Satisfaction with the Services Received from TEA ........................... 86
Table 75 Overall Satisfaction with the Services Received from TEA by Superintendents
by Region ...................................................................................................... 88
Table 76 Overall Satisfaction with the Services Received from TEA by Business
Managers by Region ..................................................................................... 89
Table 77 Overall Satisfaction with the Services Received from TEA by Principals
by Region ...................................................................................................... 90
Table 78 Overall Satisfaction with the Services Received from TEA by Teachers
Staff by Region.............................................................................................. 91
High
and
Survey Research Center, University Of North Texas
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