2004 Customer Satisfaction Survey (PDF, 566 KB) - TEA - Home ...
2004 Customer Satisfaction Survey (PDF, 566 KB) - TEA - Home ...
2004 Customer Satisfaction Survey (PDF, 566 KB) - TEA - Home ...
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Business Managers<br />
Table 5<br />
Demographics of Business Managers<br />
(n=529)<br />
Gender<br />
Female<br />
Male<br />
Age group<br />
17 to 30<br />
31 to 45<br />
46 to 59<br />
60 or older<br />
Education<br />
High school or GED<br />
Some college<br />
Associates degree<br />
Bachelors degree<br />
Some grad school or grad degree<br />
Ethnicity<br />
African-American<br />
Anglo-American<br />
Asian-American<br />
Hispanic-American<br />
Other<br />
Count<br />
362<br />
151<br />
13<br />
182<br />
266<br />
36<br />
58<br />
120<br />
29<br />
189<br />
118<br />
9<br />
432<br />
6<br />
49<br />
14<br />
Percentage<br />
70.6<br />
29.4<br />
2.6<br />
36.6<br />
53.5<br />
7.2<br />
11.3<br />
23.3<br />
5.6<br />
36.8<br />
23.0<br />
1.8<br />
84.7<br />
1.2<br />
9.6<br />
2.7<br />
• Seventy-one percent of the business managers were female and 29.4 percent were<br />
male (see Table 5). Eighty-five percent were Anglo-American.<br />
• Fifty-four percent of the business managers were between the ages of 46 and 59.<br />
Thirty-seven percent were age 31 to 45.<br />
• Over one-third (36.8 percent) had a bachelors degree while 23.0 percent had some<br />
graduate school or a graduate degree.<br />
<strong>Survey</strong> Research Center, University Of North Texas<br />
7
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