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2004 Customer Satisfaction Survey (PDF, 566 KB) - TEA - Home ...

2004 Customer Satisfaction Survey (PDF, 566 KB) - TEA - Home ...

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STAFFED! I’m told that every time I call.<br />

Don’t let the legislature allow AETNA to take our $500 for insurance and then charge us for them to<br />

make money off of our money!<br />

Less Paperwork / Too Much Paperwork<br />

The paper flow for special education departments and LEP students is incredibly too much. It takes<br />

away from the time the teacher spends with his/her students.<br />

Make it easier for teachers to access need policy information. Also, <strong>TEA</strong> needs to revisit the amount of<br />

paperwork required by bilingual teachers. The massive amount of paperwork required directly affects<br />

the instruction of the children.<br />

Provide information to schools through electronic format rather than paper format. This would save a<br />

considerable amount of time for school administrators<br />

More Teacher Input / Less Politics<br />

Accept input from classroom teachers and actually use in to make policy and decisions.<br />

The State should stop appointing SBOE members who are lawyers and electing legislators who are<br />

lawyers. Educators are the best source of information about education. Treat your teachers like the<br />

professionals they are, not criminals or glorified babysitters.<br />

Have staff that have been teachers (recently) and ask for teacher’s opinion on new policies from your<br />

agency.<br />

Ask the teachers, not just the administrators, for their opinions. I appreciate this opportunity to have<br />

input!<br />

Stop being so self-absorbed about the stupid web site and start asking teachers important questions<br />

about what WE see happening in education, and what we NEED to be successful and about how<br />

current initiatives are working, and maybe about what is wrong with education from our perspective<br />

and why we think our students perform below the international average. Who cares about your web<br />

site?<br />

<strong>TEA</strong> often does not represent my views on issues. I believe that <strong>TEA</strong> is an agency that it too often<br />

aligns itself with liberal politicians and their policies. You have used scare tactics in the past in order<br />

to endorse an agenda for our state that is not conservative and does not represent my values or that<br />

of many Texas teachers.<br />

More contact with the teachers in the classroom is needed.<br />

As a teacher, I feel we are not represented by people that truly know what teachers need to be<br />

successful in the classroom. Most of these people have not been in the classroom in recent years or<br />

they never taught. I suppose a suggestion would be to have more teacher input and/or teachers hired<br />

at <strong>TEA</strong> that understand what needs the current educators need. I am very frustrated as many other<br />

educators are and only continue to teach in spite of how we are treated by our government and<br />

society. We need more backing!!!!! Help!<br />

<strong>TEA</strong> needs to survey the professionals in the classroom to determine their needs and concerns. The<br />

population of the majority of the schools does not reflect a high socio, economic background. These<br />

schools face far different challenges than those pictured by the governing board and the legislature.<br />

When I have had parents contact <strong>TEA</strong>, the <strong>TEA</strong> staff gives information and recommendations that are<br />

not always appropriate. It often appears that they do not collect both sides before giving their opinion<br />

on who is entitled to what and what the school should do. This has complicated matters on my<br />

campus more than once when the parents are claiming we are in violation according to <strong>TEA</strong> and we<br />

are not. <strong>TEA</strong> staff should not jump to conclusions so quickly.<br />

Write more like teachers and less like lawyers.<br />

Cut the various levels of bureaucracy and reorient policies to the real world classroom that teachers<br />

are to deal with.<br />

Please take the politics out of the education and get back to education for the future voters of this<br />

state!<br />

<strong>TEA</strong> is currently a vacuum. There MUST be qualified people there providing guidance or we will loose<br />

all ground gained. Education does not run itself. Listen to the teachers. <strong>TEA</strong> is needed for all special<br />

program guidelines and most of all for accountability. I’ve been on DEC visits and seen what would<br />

<strong>Survey</strong> Research Center, University Of North Texas<br />

171

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