Navien NP Condensing Tankless Gas Water Heater - Service Manual

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5.22. 38Error Error occurrence conditions and check items. Error 38E Pump error Description Connect the power, start the pump, and check if the system senses the flow. If the flow is not sensed after the pump is started, the system displays 38E (cleared automatically) on the remote controller and the PCB. Check items 1. Defective flow sensor. 2. Defective pump. 3. Defective PCB. Is there clod water supply inside water heater? No Supply cold water for water heater inside Yes Circulation PUMP normal operating? No PUMP output voltage normal? No Replace circulation PUMP Yes Yes Check the voltage of CN13: Over 97V AC Check water flow sensor Replace PCB Or check connector ©Navien America Inc. 2010 112 NR/NP series service Manual Version 2.0
Check method Error type Cause Check method Malfunction Defective flow sensor Check the current flow displayed on the PCB (15.6615.66 gal/min). The flow sensor is defective if the water flow displayed is 00.0 when water is discharged from the hot water tap. < Water leak sensor wire: Blue 2P> Defective pump 1. Check if the pump works normally. 2. Check the pump power cable connector and if the wiring is performed normally. 3. Check the power supply (AC 102~132 V). 4. Check for air in the system. Defective pump < Circulation pump > < Circulation pump wire: Blue 2P > Other trouble Defective PCB If the trouble continues despite the checking of above items, the PCB is defective. ©Navien America Inc. 2010 113 NR/NP series service Manual Version 2.0
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Service Manual Service Manual Servi
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4.4.2. NP-A Model 37 4.4.3. NR Mode
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8.2.8. Manifold 143 8.2.9. Main Gas
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Navien Warranty CAUTION This produc
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WARRANTY EXCLUSIONS This warranty d
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Abbreviation and Definition Abbrevi
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1.4. Safety Precautions DANGER FLAM
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DANGER WHAT TO DO IF YOU SMELL GAS
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GAS TYPE and AC VOLTAGE WARNING Nav
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2.2. Layout and Key Components 2.2.
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2.2.3. NR Model No Description Navi
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3. Technical Data 3.1. General Spec
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3.2.2. NR, NP Model 1) Connection D
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4.1.2. NP-A Model Exhaust pipe inta
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4.1.3. NR Model Exhaust pipe Intake
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YES GPS normal? YES MGV ON NO Lock-
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B Lock-out Outlet Thermistor >= 208
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4.3. Dip Switch Settings There are
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4.4. Wiring Diagram 4.4.1. NR-A Mod
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4.4.3. NR Model ©Navien America In
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4.5. Electrical Diagnostic Points G
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Point Function Wire Color Normal Va
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4.6.2. Thermal Fuse Navien Part No.
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4.6.4. High Limit Switch or Exhaust
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4.6.6. Fan motor Navien Part No. Fu
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4.6.8. Ignition Transformer Navien
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4.6.10. Manifold PABCR180AMF_001 Na
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4.6.12. GPS Navien Part No. Functio
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4.6.14. Water Adjustment Valve Navi
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4.6.16. Primary Heat Exchanger Navi
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4.6.18. Buffer Tank (“A” Series
Page 64 and 65: 4.6.20. Bypass Mixing Valve (“Non
Page 66 and 67: Error Code E021 Reason Cold water i
Page 68 and 69: Check method Error type Cause The m
Page 70 and 71: Scenario 1 Is the igniter normally
Page 72 and 73: Check method Error type Cause Check
Page 74 and 75: Solenoid valve Proportional valve A
Page 76 and 77: To the direction of air supply hose
Page 78 and 79: Check method Error type Flame befor
Page 80 and 81: Check method Error type Sensor erro
Page 82 and 83: Check method Error type Sensor erro
Page 84 and 85: Does the fan moter have normal oper
Page 86 and 87: 5.8. 10Error Error occurrence condi
Page 88 and 89: Check method Error type Cause Check
Page 90 and 91: 5.9. 12Error Error occurrence condi
Page 92 and 93: Off at switch of stage Defective ai
Page 94 and 95: 5.11. 16Error Error occurrence cond
Page 96 and 97: Temperature fuse > < Check if the t
Page 108 and 109: Emergency measures against closed f
Page 110 and 111: Check method Error type Defective s
Page 118 and 119: 1. Drain water, and unfasten the up
Page 120 and 121: Check method Error type Defective s
Page 122 and 123: Check the connection of wire to wir
Page 126 and 127: 5.27. Troubleshooting guide by symp
Page 128 and 129: 5.27.2. Hot water Error Cause Remot
Page 130 and 131: 6. Inspection Check and clean the h
Page 132 and 133: 6.2.2. Adjusting the Gas-Air Ratio
Page 134 and 135: 7. Maintenance Describe precautions
Page 136 and 137: 7.3. Flushing the Heat Exchanger Fo
Page 138 and 139: 8.2. Components Replacement Instruc
Page 140 and 141: 8.2.3. Transformer 1. Turn off the
Page 142 and 143: 8.2.5. Flame Rod 1. Turn off the ga
Page 144 and 145: 8.2.7. APS 1. Turn off the gas supp
Page 146 and 147: WARNING Failure to correctly assemb
Page 148 and 149: WARNING Failure to correctly assemb
Page 150 and 151: 8.2.11. Condensation Trap 1. Turn o
Page 152 and 153: 8.2.13. Flow Sensor 1. Turn off the
Page 154 and 155: 8.2.15. Circulation Pump (“A”Se
Page 156 and 157: 8.2.16. 3-way Valve (“A” Series
Page 158 and 159: 8.2.18. Bypass Mixing Valve (“Non
Page 160 and 161: NO Description Navien Part No. Rema
Page 162 and 163: NO Description Navien Part No. Rema
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9.3. Water Way Disassemble (NR-A)
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9.5. Water Way Disassemble (NP-A)
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NO Description Navien Part No. Rema
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NO Description Navien Part No. Rema
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10.2. Inspection Report Inspection
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Memo ©Navien America Inc. 2010 172
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Navien NP Condensing Tankless Gas Water Heater - Service Manual

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