Navien NP Condensing Tankless Gas Water Heater - Service Manual
Navien NP Condensing Tankless Gas Water Heater - Service Manual
Navien NP Condensing Tankless Gas Water Heater - Service Manual
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5.27. Troubleshooting guide by symptom<br />
5.27.1. Noise<br />
Error type<br />
Vibration<br />
noise<br />
Regular<br />
noise<br />
Noise at<br />
ignition<br />
Cause<br />
Defective<br />
installation<br />
Blower vibration<br />
noise<br />
Defective flow<br />
sensor<br />
Malfunction of<br />
water adjustment<br />
valve<br />
<strong>Gas</strong> and air<br />
differential<br />
pressure error<br />
(Pop, Beep,<br />
Explo-sive<br />
ignition)<br />
Check method<br />
Incorrect level setting or fixing error<br />
Check the fixing state, and reinstall the unit.<br />
Vibration caused due to defective blower FAN balance.<br />
Touch the blower. If vibration is significant, replace the blower.<br />
If intermittent noise occurs during operation, check the blower.<br />
If vibration noise occurs during operation of the product, and stops<br />
when the case lid is removed, check the blower.<br />
Rotating noise due to foreign substance entered into the flow sensor.<br />
Noise due to repeated opening/closing of water adjustment valve<br />
due to a defective PCB.<br />
1. <strong>Gas</strong> differential pressure adjustment error<br />
Adjust differential pressure with the pressure adjusting screw on the<br />
main gas valve.<br />
DIP S/W 1,2 ON (S/W 3 MIN),<br />
If noise occurs at standard value, adjust setting above/ below<br />
the standard.<br />
2. Excessive gas supply due to defective proportional valve on the<br />
main gas valve.<br />
Check if the proportional valve wire is open, and if there is a problem,<br />
replace the main gas valve..<br />
3. <strong>Gas</strong> supply error due to defective air pressure sensor.<br />
4. If the same error is repeated, it is due to a defective PCB.<br />
Differential<br />
pressure<br />
setting error<br />
Beep if the gas pressure is excessive due to defective adjustment<br />
of differential pressure between gas and air.<br />
Noise similar to the boiling noise<br />
Adjust Stage 3 MAX differential pressure by model on<br />
the specification table.<br />
Noise during<br />
combustion<br />
Boiling noise<br />
How to check the boiling noise:<br />
Boiling noise occurs if the water temperature rises to149 ~167<br />
(65~75).<br />
1. The heat exchanger is clogged partially due to defective welding.<br />
Replace the heat exchanger if the error occurs from the start of<br />
the installation.<br />
2. The heat exchanger is clogged due to foreign substance.<br />
Clean the main heat exchanger by removing scale.<br />
Replace the main heat exchanger if the error continues after<br />
the cleaning.<br />
©<strong>Navien</strong> America Inc. 2010<br />
124<br />
NR/<strong>NP</strong> series service <strong>Manual</strong><br />
Version 2.0