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Navien NP Condensing Tankless Gas Water Heater - Service Manual

Navien NP Condensing Tankless Gas Water Heater - Service Manual

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Whirring<br />

Low gas pressure<br />

(whirring)<br />

Exhaust gas flow into the boiler through the air inlet makes<br />

combustion noise.<br />

Check the distance between inlet and outlet (at least 6”).<br />

Check the distance between flues if two or more units are installed<br />

(at least 24”).<br />

Check if there is any obstacle near the flue.<br />

1. Noise occurs due to flame lifting when gas pressure is low.<br />

Check the gas supply pressure (dynamic pressure)<br />

2. Low gas supply due to differential pressure error.<br />

Set DIP S/W 1, 2 to ON (3-stage MIN),<br />

3. Noise due to clogged or damaged gas pressure sensor hose.<br />

4. Check the failure of the gas pressure sensor (output voltage check).<br />

Noise from burner<br />

stage switch<br />

Disassemble the nozzle and check if the hole is narrowed due to<br />

foreign substance.<br />

Set DIP S/W 1, 2 to ON (3-stage MIN), and check the flame.<br />

Compare flame of Burner at combustion section of stages 1, 2 and 3.<br />

Check the nozzle if there is a comparatively unbalanced burner<br />

section.<br />

Noise due to defective air pressure sensor.<br />

Replace the air pressure sensor.<br />

Noise during<br />

combustion<br />

Noise due to torn air pressure hose.<br />

Noise may be intermittent depending on the size of the damage.<br />

©<strong>Navien</strong> America Inc. 2010<br />

125<br />

NR/<strong>NP</strong> series service <strong>Manual</strong><br />

Version 2.0

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