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• Use of federal VISTA staff. Federally funded Volunteers in Service to America (VISTA) “members” were<br />

important to Baltimore and Detroit City’s Council’s Cities of Service programs as the staff coordinating<br />

volunteers and interacting with the community. VISTA is the anti-poverty part of the wider federal<br />

AmeriCorps stable, 109 a hybrid of voluntarism and work, and an important part of staffing support for<br />

government and non-profit assets more generally. Members commit to serve full-time for a year at a nonprofit<br />

organization or local government agency, in return for a modest living allowance, health care, and<br />

other benefits. 110<br />

• Supplementing not supplanting. The volunteers’ work supplemented, but did not supplant, existing city<br />

workers and so did not antagonize staff and labor unions. This supplementarism 111 is a key feature of the<br />

Cities of Service model.<br />

Box 4.2: The Community ToolBank approach in Baltimore and other U.S. cities<br />

In June 2012, Baltimore saw the opening of a non-profit, the Baltimore Community ToolBank, focused on<br />

lending tools and equipment to “charitable organizations that prove charitable intent.” Lending is only to<br />

members, but membership is free. Such tools are needed for park and lot clean-ups, but since they may not<br />

be needed on an ongoing basis, they make more sense to borrow than buy. Tools can be ordered online but<br />

must be collected and returned by appointment. The tools are stored in a large warehouse space in southwest<br />

Baltimore. The expenses for the ToolBank are two-fold: rent for this space and a salary for the director, the<br />

sole staff member. Revenue includes charges for borrowing tools, donations from corporations, grants from<br />

foundations, and volunteer time. Initial signs are promising. In their first year, the ToolBank lent out over<br />

$215,000 worth of tools, equipping more than 10,000 volunteers on 530 projects.<br />

The ToolBank is not, however, the first such agency in the United States. Several others have opened up since<br />

2012. Atlanta has had such an organization for 20 years. The Atlanta Community ToolBank grew out of a<br />

church and then, in 2005, went to Home Depot, Stanley-Black and Decker, and UPS with a request to help<br />

them scale-up nationally. Corporate support was forthcoming, and today there is ToolBank USA, a 501(c)3<br />

organization, under which the Baltimore Community ToolBank operates. The Home Depot Foundation still<br />

supports the ToolBank concept; Home Depot stores are encouraged to refer non-profits to the ToolBank if<br />

they are seeking to rent hand tools (the stores’ equipment rental focuses on larger power tools so there is no<br />

direct competition).<br />

109<br />

AmeriCorps is overseen by the (federal) Corporation for National and Community Service (CNCS), set up by President Bill Clinton to expand opportunities for<br />

Americans to serve their communities. CNCS also runs National Volunteer Week and a data-rich website, http://www.volunteeringinamerica.gov.<br />

110<br />

The main critique of the AmeriCorps model is that it crowds out real (unpaid) volunteering and, crucially, uses public money to do so. Debate also focuses on whether<br />

the program is aimed at having an impact and/or building “civic commitment.”<br />

111<br />

In Seattle there is an interesting mechanism used by the City Council to encourage supplementary volunteering. Since 1998, the Neighborhood Matching Fund<br />

provides Council funding equal to neighborhood groups’ contribution to community-driven projects that enhance and strengthen their own neighborhoods. This<br />

contribution can include volunteer labor, donated materials, donated professional services or cash. All projects are initiated, planned and implemented by community<br />

members in partnership with the City. The Fund is a way to meet the neighborhoods halfway on neighborhood priority projects. Several projects are parks and<br />

recreation-related, including over 75 playgrounds, numerous community gardens, stream restoration projects, and integration of this restoration work into education<br />

for local youth.<br />

149 | The New Barn-Raising

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