RFP for EeGP(EXCISE e-GOVERNANCE PROJECT) - AP Online

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apts RFP – Excise e-Governance Project (EeGP) for Prohibition & Excise Department Confidential and Proprietary 2. The bidder shall not, without prior written consent of APTS/Department, make use of any document or information made available for the project, except for purposes of performing the Contract. 3. All project related document (including this bid document) issued by APTS/Department, other than the contract itself, shall remain the property of the Deparment and shall be returned (in all copies) to the Department on completion of the bidder’s performance under the contract if so required by the Department. 8.20. Resolution of Disputes 1. The Department and the bidder shall make every effort to resolve amicably by direct informal negotiation any disagreement or dispute arising between them under or in connection with the contract. 2. If, after thirty (30) days from the commencement of such informal negotiations, the Department and the bidder have been unable to resolve amicably a contract dispute, either party may require that the dispute be referred for resolution to the formal mechanisms specified here in. These mechanisms may include, but are not restricted to, conciliation mediated by a third party. 3. The dispute resolution mechanism shall be as follows: i. In case of a dispute or difference arising between the Client/Consultant and the bidder relating to any matter arising out of or connected with this agreement, such disputes or difference shall be settled in accordance with the Indian Arbitration Act. ii. The Arbitration will be in Hyderabad only. 8.21. Governing Language The contract shall be written in English. All correspondence and other documents pertaining to the contract, which are exchanged by the parties, shall be written in English. 8.22. Applicable law The contract shall be interpreted in accordance with appropriate Indian laws. 8.23. Notices 1. Any notice given by one party to the other pursuant to this contract shall be sent to the other party in writing or by telex, email, cable or facsimile and confirmed in writing to the other party’s address. 2. A notice shall be effective when delivered or tendered to other party whichever is earlier. APTS : One Stop-Shop Solution provider for e-Governance. Page: 62 of 124
apts RFP – Excise e-Governance Project (EeGP) for Prohibition & Excise Department Confidential and Proprietary 8.24. Contract Execution Inspections and Acceptance Test 1. The Client/Consultant or its representatives shall have the right to inspect and/or test the Systems to confirm their Contract specifications at point of delivery and/or at the final place(s) of Installation at no extra cost to the Client. 2. Should any inspected or tested Items fail to conform to the Contract specifications or to pass the Acceptance Criteria as defined in the Specifications, the Client may reject the Items, and the bidder shall either replace the rejected Item or make alterations as necessary to meet the specifications free of cost to the Client. 3. Acceptance of the Item (or part thereof) shall be made at the Delivery/Installation sites specified in the Delivery / Installation Schedules. At the Client’s discretion, Acceptance tests will also be performed on replacement products, upgrades and new version releases, and products, which are added or modified after Acceptance of the Systems by Departmental representatives. a. The Client shall provide the necessary input in the form hardware and software specifications for demonstrating conformance to such specifications by the bidder, pursuant to GCC Clauses, within the number of days from the Effective Date of the contract specified in SCC. Acceptance criteria will be defined in terms of level of conformance to the specifications established by the client and to substantiate the standard of performance stipulated in the bid. b. The bidder shall devise suitable Quality Assurance Tests for the products to be supplied and show evidence of conformance to specifications before delivery. This has to be certified by third-party certification agency like STQC for their functionalities. c. The bidder has to confirm the specifications mentioned with evidence such as standard quality certification should not be older than one year and valid upto two years. d. Nothing in shall in any way release the form of warranty or other obligations under this Contract or limit the Client’s ability to seek other remedies as specified in the Contract. 8.25. Product Support For Item still to be delivered, the bidder will offer to the Client newer versions based on latest appropriate technology and having equal or better performance or functionality at the same or lesser unit prices. The bidder shall provide version releases and documentation within 30 days of their availability to the Client. APTS : One Stop-Shop Solution provider for e-Governance. Page: 63 of 124
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