User's Manual - Nikon

132
Problem Possible Cause
The status LED flashes
rapidly (scanner connected
to computer)
The quality of scanned
images is poor
•A connection error or scanner hardware malfunction
has occurred
Turn the scanner and computer off and disconnect the scanner
from the computer. Wait five seconds, then turn the
scanner on again. If the status LED flashes rapidly, a hardware
malfunction has occurred. Contact your retailer or
Nikon service representative for advice. If the status LED
blinks slowly at first and then glows steadily, turn the scanner
off and reconnect it to your computer, then start your
computer and turn the scanner on. If the status LED flashes
rapidly after the scanner is reconnected and turned on, there
may be a problem with the interface between the scanner
and the computer. Try the following measures to resolve
the problem:
•Disconnect all other devices that use same interface as the
scanner
• Re-install Nikon Scan
•Update the device drivers for IEEE 1394/Firewire interface
(Windows 98 SE only)
• Update the device drivers for your scanner (Windows only)
•The film is not properly placed in the holder
Eject the holder and reposition the film.
• The holder was moved during scanning or scanner was
subjected to shock or vibration
Do not use the scanner where it will be subject to shock or
vibration. Failure to observe this precaution could result in
malfunction.
• Settings are improperly adjusted in Nikon Scan
Refer to the Nikon Scan Software Manual for information
on adjusting scanner settings, or try resetting scanner settings
to factory defaults.
• The glass in the optional glass-covered holder (available
separately) requires cleaning
Remove dust from the glass with a blower and wipe off any
stains with a soft cloth.
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