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Wireless Future - Telenor

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Figure 2 The first use case diagram<br />

for the Virtual Terminal<br />

108<br />

User<br />

Initiating service<br />

Receiving service<br />

Using multiple devices<br />

Configuring device<br />

Administering the VT<br />

example, he can move visual output from a<br />

mobile device with small display to a larger<br />

and better stationary screen.<br />

• With the Virtual Terminal concept the user<br />

can define, add or remove the devices that are<br />

included in the large Virtual Terminal.<br />

• With the Virtual Terminal concept the user<br />

can set up and modify his preferences for all<br />

devices at one place.<br />

4 What does the User want<br />

from the Virtual Terminal?<br />

In a user-centric approach, we try to figure out<br />

what the user expects from the Virtual Terminal<br />

by elaborating use cases. Use cases are used to<br />

describe the outwardly visible requirements of a<br />

system [5]. Identifying the use cases of a system<br />

is in other words equivalent to identifying what<br />

the users require of the system.<br />

For simplicity, we want to distinguish between<br />

two different types of services and two types of<br />

devices as follows:<br />

• By communication services is meant humanto-human<br />

communication. They can be either<br />

synchronous (voice telephony, chat, multimedia<br />

services, etc.) or asynchronous (e-mail,<br />

SMS, etc.).<br />

• Computing services or data services include<br />

communication with machines, and these services<br />

can also be synchronous (games, etc.) or<br />

asynchronous (word processing, etc.).<br />

Furthermore, a communication device is a device<br />

offering communication services. A computing<br />

device is a device allowing data services<br />

and communication with other computing devices.<br />

In addition there are other electronic devices and<br />

peripheral devices, which can handle different<br />

types of output and input streams, e.g. TV<br />

screens, loudspeakers, digital cameras, microphones,<br />

printers, scanners, etc.<br />

The Virtual Terminal should be able to act like<br />

a regular terminal, i.e. the user should be able to<br />

initiate both communication and data services<br />

via the Virtual Terminal. Likewise, he should be<br />

able to receive incoming services on any device<br />

included in the Virtual Terminal. The Virtual<br />

Terminal should also be able to handle the cases<br />

where the user wants to use multiple devices for<br />

the input and output of his services and to control<br />

the input and output flows. In some cases it<br />

is also desirable to dynamically configure some<br />

of the devices belonging to the Virtual Terminal,<br />

which should allow the user to do this or even do<br />

it automatically for him. In addition it should be<br />

possible for the user to administer his Virtual<br />

Terminal in a straightforward way. We thus<br />

identify five main use cases, as represented by<br />

the use case diagram in Figure 2.<br />

These use cases are quite general, but it is possible<br />

to go into more detail by identifying more<br />

specific use cases, which are said to extend the<br />

most general ones.<br />

4.1 Initiating Services<br />

As we have already distinguished between different<br />

types of services, we distinguish between<br />

initiating communication services and initiating<br />

data services. The following three use cases<br />

extend the initiating communication services<br />

use case: initiating directly (the user specifies<br />

directly the counterpart’s address or identifier),<br />

initiating using an address book (this address<br />

book can be contained in the Virtual Terminal<br />

and thus be reachable from all the user’s different<br />

devices), and initiating a group (the user<br />

specifies a group of persons he wants to communicate<br />

with). The extended use cases are illustrated<br />

in Figure 3.<br />

4.2 Receiving Services<br />

We define three use cases extending this use<br />

case, which cover the alternatives the user has<br />

when receiving an incoming service request:<br />

accepting a service request (the user wants to<br />

accept the offered service and get it delivered to<br />

an appropriate device – be it a local device, a<br />

remote device or even to several devices simultaneously),<br />

receiving in mailbox (the user does<br />

not want to receive the service at the time of<br />

request, but wants to record a message in his<br />

mailbox and look at it some other time), and<br />

refusing a service request (the user does not<br />

want to receive the service and the request is<br />

turned down. No connection to any of the user’s<br />

devices is being made). These use cases are<br />

illustrated in a use case diagram as shown in<br />

Figure 4.<br />

Telektronikk 1.2001

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