12.07.2015 Views

Admin Guide - Mizu Voip

Admin Guide - Mizu Voip

Admin Guide - Mizu Voip

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Note: call record must reach a completition question to be valid in quota calculations4.9.6. PresentationsUsed to store the different presentation locations. When a client is invited, the operator will select a presentation for them.Presentation can be selected dynamically in MAgent by setting the sql condition in the script form.It can be done by tree way:1. leaving emptyIn this case the following query will be run: select top 150 id,Name,startdate,remainusers,comment from tb_ccpresentations with(nolock) where > getdate() andcampaignid = :assignedcampaign order by startdate, name2. using only the sql clausefor example: name like ‘%hotel%’the default clause is: startdate > getdate() and campaignid = :assignedcampaign3. using a complete sql.In this case the “id” and a “displaytext” field must be returned.Example: select id, name+’ ‘+comment as displaytext from tb_ccpresentations where name like ‘%hotel%’The usual keywords can be embedded in the sql scripts. See chapter Keywords.4.9.7. ChecklistCan be used in presentations to print the list of invited users.Status texts can be configured in tb_ccstatus. To be compatible with other version, change the texts to correspond with the original without changing thestatusid.The “Print Invitations” button will print all invitations in the selected campaign/checklist whose status indicated that it was not printed prior.4.9.8. ClientsThe client (phone number) database.Clients can be assigned and/or reassigned to campaigns with the ease of this form.You can search across client by a lot of condition presented on this form.By selecting the “Last Status” filer, the users can be searched by the reason code in the last campaignBy selecting the “Any Status” filer, the users can be searched by the reason code in any campaignImporting client database can be done from external csv or dbf files. These files must have the following fields:CSV file columns (must be in this order):-Name (string)-Landline phone number (string)-Mobile phone nuber (string)-Zipcode (short string)

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