Admin Guide - Mizu Voip

5.15. Too many wrong calls on a simpacket (low ASR/ACL)1. Check disconnect reasons2. Check if gateway is working ok (another type of simcards on that gateway are working)3. Check if simcards are not blocked by service provider (make a test call and listen)5.16. Not enough or too many calls on a sim or simpacket1. Check absolutepriority, min/max daily/monthly minutes on sim and simpacket2. Check the routing for that packet5.17. Calls are routed to wrong simcards1. Check absolutepriority for gateway, sim and simpacket2. Check routing patterns and timetable5.18. Too low ASR1. Check disconnect reasons for that direction2. Check if gateway audio is ok5.19. Too low ACL1. Check disconnect reasons for that direction5.20. SIM cards with low credit1. Check if you have chargecards for that simpacket2. Check charge fields in tb_sims (check if charging is enabled, lastchargetry date, etc)5.21. GSM Gateway not working1. Do the required settings for that box (pc config)2. Check logs3. Check if voipgsmgw and vclientsrv is enabled on the firewall4. Check if vclientsrv service is running5.22. GSM Gateway malfunctions1. Cannot open sound deviceRestart the pc. The usb sound devices will be remapped on pcrestart if allowed in inifile (check gw inifile and allow usbremap)2. Lines in routing statusEnable voipgsmgw and vclientsrv on the gw pc firewall