Admin Guide - Mizu Voip

For simcards you can setup the VAT value in the Packet options (“VAT” editbox). If you set the “convertsimcredittonovat” global configuration options totrue, than sim credits will be automatically converted to net values. For examlpe after an automatic credit request, the credit value in the received messages(SMS) will be automatically conveted to net values.You should set up the appropiate VAT values for users too, wich will be taken in consideration during the billing process.5.60. How the check your ASR (or ACD, SL, CDRC) for the traffic sender “A” in the last week.1. In the date-time drop-down list, select the “Last Week” field2. In the “Select Direction” form set the “Source” (left side) “Type” to traffic sender, and select “A” in the “Name” drop-down list (or type “A” manually)3. Launch the “Basic Statisitcs” form under Monitoring.4. Clear the “Group by” option (select the first “-“ line)5. Make sure the ASR checkbox is checked6. Click on (Re)Load7. Depending on current server config and current load this query may take some time (on a usual configuration this will take 2 second)5.61. How to add endusers (basic settings)1. Go to MManage -> Users and device form, and select enduser type1. Select an already existing user wich has the same caracteristics as the required new endusers2. Hit “New User” and than accept the the copy from existing option (cloning)3. Check at least the following fields: username, password, parent id, authorizaton type (usually username/password), prepaid/postpaid, billed user4. Check other settings5. Save5.62. Basic callcenter tasks1. Setup your server as for a normal sofswitch (routes)2. Create campaigns3. Add callcenter operators4. Assign operators to campaigns5. Add or import clients6. Assign clients to campaigns7. Add presentation locations8. Setup global callcenter configurations9. Operators now are ready to start there MAgent application10. Check statistics11. Print invitations12. Use checklist when you are on presentations