Admin Guide - Mizu Voip

2. By specifying a callbacknumber and setting the callbackhandling option.3. Handling by the IVR4. Make incoming campaignsIncoming callers (clients) identity can be loaded from database when the call arrives. If the client data is not found, then can be added to databaseautomatically.In the MAgent the call can be handled in the following ways:1. Dropp all2. Show in Manual Call3. Show with client data4. Show in “Auto Calls” with the actual scriptThe following config settings will be applied:CampType:0 or NULL=default1=callcenter (OUT)2=IVR (IN) -new numbers will not be requested from the server3=Mixed -incoming calls can be received from ivr, but from dialer tooCallbackhandling:0=dropp all1=route to callbackroutenumber2=route to free operators3=route to free operators, and if not answered than route to callbackroutenumber4=first to callbackroutenumber than to free operatorsCallbacknumber:"A" number for calls. For example the predective dialer will use this numberCallbackringtimeout:ring timeout on callback (after than play ivr message if set)defrecallmin ring timeout on callback (after than play ivr message if set) defrecallmincallbackroutenumber:number to be dialed on incoming calls when callbackhandling is 1,3 or 4ivr_addmissingusers: -applicable on serverside ivr calls and in MAgent0=no -default1=add to client table2=add to campaign clientaddmissingusersto: -in wich campaign to add the incoming client0=add to the current campaign (default)