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SECTION VI<br />
TROUBLESHOOTING<br />
Replacing the CANdi Module<br />
If CANdi fails and Customer Support (800-828-6860) has verified that it needs to be replaced, package the<br />
CANdi module and send it freight prepaid to the nearest Vetronix Warranty Repair Center, as listed below.<br />
Vetronix Warranty Repair Centers:<br />
United States and Latin America<br />
Vetronix Corporation<br />
2030 Alameda Padre Serra<br />
Santa Barbara, CA 93103<br />
U.S.A. - (805) 966-2000, Fax (805) 966-3845<br />
Canada<br />
Custone Electromotive Inc.<br />
1150 Champlain Court<br />
Whitby, ON L2N 6A8<br />
Canada<br />
Europe<br />
Getronics Service GmbH/Frankfort<br />
Philipp-Reis Strasse 15<br />
D-63128 Dietzenback<br />
Germany<br />
Please enclose your telephone number, return address, and an explanation of the problem. If the product<br />
is determined to be in warranty, it will be repaired or replaced at no charge and returned freight prepaid.<br />
If determined to be non-warranty, the product will be repaired for a nominal service fee, plus freight costs.<br />
Part numbers - CANdi module: J-45289 (SPX), 3000164 (GM), 02003039 (Vetronix)<br />
Connectors: 12-pin #3000099 and loop back #3000109<br />
2005 <strong>Tech</strong> 2 <strong>User</strong>’s <strong>Guide</strong> VI - 18
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